Advanced C-Store Ordering

DFS Order Kiosk™ powered by FLYX | Effortless and Efficient C-Store Food Ordering

With enhanced, user-friendly software capabilities — for both c-store customers and staff — the DFS Order Kiosk can add real value to a fuel retail business.

Available as wall-mounted, stand-alone unit, or secured on a countertop, it has been manufactured by Samsung to be compact and space-saving. The easy-to-use food ordering process, will reduce queues, and the various media options, which have shown to increase the average basket size, will help grow c-store revenue.

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Enhanced Experience

Have your customers place orders independently and make transactions quickly. All food orders can be customised during the order process with available add-on’s and modifiers, in turn, creating an experience that is personalised and special to the shopper. While the DFS Order Kiosk improves the overall customer experience, it also helps to reduce queues and waiting times in the c-store. It’s a win-win!

Improved Sales

Whatever offers you’ve chosen to display on the DFS Order Kiosk, they will be on display to the customer at all times (before, during, and after the order  process), hopefully encouraging additional purchases, while providing an opportunity for you to increase profit margins. In fact, the average basket size could grow by up to 25% - 35%. Both cross-selling and up-selling can be done efficiently and smoothly, whether your customers are using the DFS Order Kiosk in-store, via the mobile app, or the website.

Streamlined Operations

Have your employees focus on other areas of the business, while customers order food independently. Free up time for your staff by at least 21%! Aside from improving employee efficiency, the DFS Order Kiosk can help monitor and track orders and sales, as it’s fully integrated with Prizma, — Dover Fueling Solutions’® (DFS) connected mobility and convenience hub. The system automatically tracks orders and table numbers, provides visibility on orders and food handling, as well as external sales. As a result, giving your employees one less thing to worry about and consequently, saving time, reducing stress, and minimising human error.

CAN BE INSTALLED ON A COUNTERTOP

DFS Order Kiosk - Left

AVAILABLE WALL-MOUNTED

DFS Order Kiosk - Front

AVAILABLE AS A STAND-ALONE UNIT

DFS Order Kiosk - Right Full

Dover Fueling Solutions® (DFS) Partners with FLYX

In collaboration with FLYX, DFS now provides EMEA fuel retailers with a flexible and innovative technology for their c-stores, which can help differentiate their station from the competition. In addition to improving the overall consumer experience, of both new and existing motorists on site, the DFS Order Kiosk will provide retailers with a unique competitive advantage and additional opportunities to increase profit margins.

“Food and drink has become an important revenue generator for petrol stations, hence a lot more stations now offer breakfast, lunch, and dinner options. The DFS Order Kiosk will increase sales, reduce waiting time, and most importantly, reduce the number of required operators at the station,” added Kurt Dillen, VP & GM, Commercial, EMEA & SAIL Regions at DFS.
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