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  • DFS EMV | Dover Fueling Solutions

    Helping to Protect Your Business DFS EMV Wayne EMV We're in Your Corner Dover Fueling Solutions® has put together all the information you need to know about the EMV liability shift and Paysafecard pay by mobile. No matter where you are in the conversion process, we have the resources you need to get there. Contact us to get started on your EMV conversion path today. Speak to an Expert What do I need to enable EMV on my fueling site? You’ll need current DFS EMV capable hardware and payment software on your forecourt equipment, which — depending on the age of your current dispensers— may include card readers, a complete internal component retrofit kit or a bolt-on EMV payment terminal. Lastly, you’ll need upgraded POS software that has been certified with your payment host/acquirer. When can I begin upgrading my site? You can begin upgrading your dispenser hardware and site connectivity today. DFS has a retrofit solution for almost every dispenser manufactured in the last 15 years. Contact your distributor or DFS Sales Representative today to start planning your hardware upgrade path. Is there financing available for Wayne EMV equipment? DFS is offering a financing program with rates as low as 2.19% for up to 60 months. To find out more, contact your DFS regional sales manager to lock in a great rate for your EMV upgrade purchase. Get Ahead of the Game Converting to EMV takes time. You need to assess the current state of your site, identify your needs, and implement the necessary products and software. Plus, there’s a limited number of certified technicians available to do the work — which is why starting early is so important. If you’re not sure where to start, download our Station Owner’s Guide or contact your DFS distributor to determine your next steps. View Guide DFS can help you achieve the first two levels through the implementation of various hardware and software. ​ Three levels of certification are required to turn on outdoor EMV at a retail fueling site. Levels 1 and 2 are covered by DFS through your EMV hardware and software upgrades. POS providers are responsible for Level 3 certification with your payment network. ​ View the targeted certification date for all POS vendor/customer/network combinations. Except for the networks marked as "Available today", all dates are estimated and could change as the deadline approaches. View Certification Dates COMPLIANCE LEVELS Finance: For more information about financing options or to download our EMV Express Calculator click below. Learn More Distributors & Station Owners: Need to find a DFS rep or ready to get started? Contact us today! Speak to an Expert Speak to an Expert Back to Top

  • Services | Dover Fueling Solutions

    Top of services DFS SERVICES Dover Fueling Solutions (DFS) offers a wide range of service and support functions to help with all aspects of the day to day running of your operations. Our wetstock monitoring service keeps your fuel safe and sound, whilst our reporting function gives you up to the minute information as and when you need it. We offer onsite services along with compliance and asset management to help you conform to state legislation. We can ensure the continuous operation of your business with technical support and maintenance services and for total peace of mind, you can extend your equipment warranty for up to five additional years. Not forgetting our superior upgrade kits and replacement parts service for every make and model of DFS products. See below for more details on how we can help you to keep your business moving. SITE SERVICES Discover More WETSTOCK MANAGED SERVICES Discover More CONTRACT SERVICES Discover More REPORTING Discover More PROJECT MANAGEMENT Discover More Speak to an Expert Back to Top

  • Site Efficiency | Dover Fueling Solutions

    SITE EFFICIENCY From the moment you take a fuel delivery right through to the end user’s fuel tank, we have integrated hardware and software solutions that make the process easy and efficient. We can collect the data, measure and monitor the fuel, facilitate secure payment, support fleet operations and much more. Speak to an Expert Discover: > DX Fleet® > DX Wetstock® > RDM by DFS > DX Monitor® > DX Retail® > Tokheim Petrol Manager™ fuel management solution > Tokheim Fuel Homebase™ management solution > DFS Compliance and Asset Manager > FSC3000® Fuel Site Controller > ProGauge Mechanical Solutions > DFS Self-Checkout Kiosk > DFS Fusion® automation server version 3 > Prizma > DFS Fusion® Prizma > Wayne Fusion Head Office > DFS ONE Portal > DX Power™ > Click & Find Monitoring and Tracking Solution > Bottomline Supply Chain Optimization Solution > Synergy Fuel Site Controller™ (FSC) Top of site efficiency page Take a Look at Our White Papers Data Management Principles for Multitenant Architecture View White Paper How DFS DX Network Architecture Best Practices Strengthen Data Security View White Paper Ensuring Data Security in a Cloud-Enabled Solution View White Paper Making The Connection Between Cloud-Enabled Optimization And ROI View White Paper DX Fleet DX FLEET® DX Fleet® is a revolutionary cloud-based fuel management solution that provides fleet owners, operators, and managers a connected experience through the use of interlinked devices and the ability to remotely monitor their entire fleet fueling enterprise digitally. DX Fleet® delivers real-time monitoring of your fleet vehicles, proprietary cards, transactions, alerts, notifications and reports. Discover More DX WETSTOCK® The DX Wetstock® end-to-end fuel management solution is designed to locate and identify instances of fuel loss for fuel retailers and fleet operators. The solution collects and processes real-time data from a variety of sources, so that you can quickly reconcile any fuel discrepancies down to the gallon or liter, see exactly where and why fuel is lost and subsequently introduce immediate mitigation plans. Discover More DX Wetstock RDM BY DFS The Remote Diagnostics & Management (RDM) solution by DFS is an optional dispenser module, which, once activated, will allow retailers to gather enhanced data while also having the capability to carry out remote monitoring, management, diagnostics, and troubleshooting via DX Monitor®, across the entire forecourt. Discover More DX MONITOR® DX Monitor® enables centralized monitoring of fuel dispensers and payment management modules across your entire enterprise of forecourts. Utilizing the ability to remotely update software and firmware at the dispenser, DX Monitor® reduces maintenance costs and maximizes fuel dispenser uptime. Having visibility over the health of each forecourt in the network enables you to proactively prioritize maintenance activities and focus on sites that need immediate or near-term attention. Discover More DX Monitor DX RETAIL® If you have responsibility for managing one or more point-of-sale (POS) systems, DX Retail® makes it easier than ever to update all your stores’ Prizma and DFS Self-Checkout Kiosk systems securely and efficiently, thanks to its use of Microsoft Azure and intelligent edge technology. Driving updates to multiple pieces of Prizma site equipment is straightforward, fast and can be done with the touch of a button from any web-enabled device from anywhere, thanks to its cloud-based connected solution. Discover More DX Retail TOKHEIM PETROL MANAGER™ Tokheim Petrol Manager™ enables remote site or network monitoring. The alert module provides an immediate overview of the status of your network and identifies possible problems, whilst the price management function enables you to easily change fuel prices for all fuels across your network, while incorporating any loyalty or fuel card applications. Discover More Tokheim Petrol Manager TOKHEIM FUEL HOMEBASE™ Gaining visibility over unmanned stations from afar is paramount in the effective running of your network. Tokheim Fuel Homebase™ centralizes information from payment systems, dispensers, tank gauges, pole-signs and CCTV equipment, so that you can manage your stations remotely. Discover More Tokhem Fuel Homebase DFS CAM DFS partnered with Techniche to bring you DFS Compliance and Asset Manager (DFS CAM). This solution can help reduce your labor costs, environmental risk and cost, improve ROI for all your assets, enable measuring and benchmarking contractor performance to improve efficiency and productivity, and measure performance to ensure KPI’s for your business are exceeded. Discover More CAM FSC3000® The FSC3000® Fuel Site Controller sets the standard in fuel-management systems as one of the most comprehensive solutions for your fleet-fueling or petroleum-marketing applications. With the ability to interface with many authorization and commercial fueling networks, as well as proprietary network cards, the FSC3000® features the capability to conveniently track and report fueling transactions by driver and/or vehicle. Compatible with Phoenix SQL Lite software. Discover More FSC3000 PROGAUGE MECHANICAL SOLUTIONS Our clock mechanical sensors have been designed to measure practically all fuel types in both underground and above ground tanks, providing a very accurate mechanical indication without the need for electrical supply. They're easy to install - with a single pointer - making them extremely flexible. The clock mechanical sensors are available in varying lengths to accommodate most tank configurations. Discover More Mechanical Solutions DFS SELF-CHECKOUT KIOSK Combining in-store purchases with fuel payments, the DFS Self-Checkout Kiosk enables customers to pay for all of their forecourt and convenience store purchases in one, without the need for cashier assistance. Simply fuel, shop, scan and pay with the DFS Self-Checkout Solution. Discover More DFS Self-Checkout DFS FUSION® AUTOMATION SERVER The DFS Fusion® automation server provides seamless interfacing between your fuel dispensers, tank gauging systems, price signs and back-end reporting with your POS and Enterprise Resource Planning (ERP) systems. This solution offers in-depth reporting capabilities, enterprise-level visibility, remote management and accessibility and upgradability from any location and interactive access for remote training. Discover More DFS Fusion V3 PRIZMA Prizma enables you to see your business in a colorful new light and in greater depth — spanning a continuum of options and opportunities including end-to-end secure payment, alternative and conventional fuel types, and connected cloud solutions. Prizma makes on-site and remote control easy and enables you to optimize your customers’ experience, which ultimately leads to maximizing your site profits. Discover More Prizma FUSION® PRIZMA Building on the proven success of the DFS Fusion® automation server , Fusion® Prizma facilitates dispensers, tank gauging systems, and price signs to seamlessly interface with HOS and ERP systems. With Prizma software fully integrated, this automation server also enables POS, remote connectivity, and back-end reporting in one compact but powerful package. Discover More Fusion Prizma WAYNE FUSION HEAD OFFICE The Wayne Fusion Head Office is your one-stop web portal for accessing centralized data from across your network. Working in seamless connectivity with the DFS Fusion automation server to provide you with all of the information you need to efficiently manage your forecourts centrally from wherever you are. Discover More Wayne Fusion Head Office DFS ONE PORTAL ONE Portal is an all-in-one cloud platform that provides and integrates the most valuable features from DFS' portfolio of remote management and site optimization products into one single harmonized and efficient web-platform. ONE Portal allows single sign-on access to a range of customer functions from products and solutions from DFS. Using ONE Portal, customers can easily view information obtained from fuel dispensers, payment systems and point-of-sale devices. Discover More DFS ONE Portal DX POWER™ DX Power™ connects EV chargers into the forecourt systems, offering retailers additional payment options, increased visibility into their sales and forecourt operations while providing customers with a unified consumer experience. DX Power™ in conjunction with Prizma, optimizes investments and provides site operators with clear visibility and control over payment options. Discover More DX Power MONITORING AND TRACKING SOLUTION The Click & Find Monitoring and Tracking Solution is a cutting-edge fuel transportation solution that enables fuel retailers to take full control of their fuel distribution, while mitigating the risk of mistreatment and theft during the transportation phase. Discover More Monitoring & Tracking SUPPLY CHAIN OPTIMIZATION SOLUTION Introducing the Bottomline Supply Chain Optimization Solution, a revolutionary way to optimize the supply chain from depot to tank. Fueled by smart planning software, the Supply Chain Optimization Solution can save fuel retailers a great deal of money. Discover More Speak to an Expert Back to Top

  • Gebrüder Derksen GmbH Increases Shop Sales and Loyalty Scheme Registrations by 30% | DoverFuelingSolution

    < Back CASE STUDY Gebrüder Derksen GmbH Increases Shop Sales and Loyalty Scheme Registrations by 30% AT A GLANCE Customer Name Gebrüder Derksen GmbH Location Emmerich-Ost, Germany Challenge Improve customer loyalty and promote their wide range of products and services on site alongside their customer loyalty programme, while differentiating themselves from competition. Solution T-Media™ from Dover Fueling Solutions® (DFS) Results Significant increase in shop sales and a 30% increase in loyalty scheme registration Primary Choice Factors Dover Fueling Solutions’® reputation for quality equipment and innovation, as well as the possibility of retrofit solutions to existing Wayne Helix® fuel dispensers T-Media™ is definitely a revenue driver and it’s a massive advantage in that we can be certain about getting a customer’s attention at the dispenser. - Heinz Derksen, Managing Director Gebrüder Derksen GmbH is a family-run company that has been in business for over 50 years, initially getting its start in the coal trade, but later building its first petrol station in 1976. As owners of one of the largest petrol stations in Emmerich-Ost – occupying 8,000 square metres and featuring a retail forecourt, a large convenience store and a 60-seat restaurant, as well as an extensive truck stop area with dedicated truck refueling and rest and wash facilities – Gebrüder Derksen was interested to see how they could enhance the sites potential. With tough competition in the area all vying for business, Gebrüder Derksen wanted to improve customer loyalty by unlocking the power of media on their Emmerich-Ost site. This would allow them to differentiate themselves with multimedia, creating a sense of theater on the forecourt, as well as promoting a wide range of products and services on site alongside their loyalty programme to improve customer retention. Many customers simply stop at a retail forecourt to refuel, so enticing them to take advantage of other offers can be difficult. Yet, given that the average motorist spends three to four minutes refuelling, it’s a perfect time to draw their attention away from the fuel meter to promotions and offers from inside the convenience store. For Gebrüder Derksen, the answer to generating store traffic and loyalty programme registrations was T-Media™ by Dover Fueling Solutions®. After previously installing T-Media™ at their Emmerich-Elten site and seeing the huge benefits it brought to the fuel station – by generating impulse purchases to drive sales uplift on promoted products and services – Gebrüder Derksen wanted to replicate this success at Emmerich-Ost. Following conversations with Dover Fueling Solutions®, Gebrüder Derksen learned it was possible to retrofit the T-Media™ solution to their existing Wayne Helix® fuel dispensers currently on site. T-Media™ turns a fuel dispenser into a promotional powerhouse. Instead of using static graphics that can be easily ignored, a high-resolution digital screen commands a customer’s attention, displaying colorful text, images, video and sound. It’s perfect for promoting products and driving store traffic, or as was one of the key areas of focus for Gebruder Derksen, driving new registrations for their loyalty scheme. T-Media™ can also be used to upsell fuel by promoting premium fuel grades when the motorist lifts the nozzle for the regular grade, or to effectively upsell other high-margin services such as car wash right from the dispenser where the consumer is a captive audience during the refueling process. Another benefit of T-Media™ is that it’s a cloud-based tool, which enables remote management and deployment of media content. For Gebruder Derksen, who owns several petrol stations, this means there is no need to update dispenser media in person at every site. T-Media™ makes it easy to schedule future promotional activities online, where fuel retailers are confident that any and all media content scheduled will be pushed to the correct dispenser screens at the exact date and time as desired. This allows for more targetted messaging, as it is easy to play different promotional messages at different times of the day, or even different days in the week. It’s mire effective and less time consuming than updating static signage on every forecourt. Gebruder Derksen’s investment in the T-media™ solution has proven to be extremely effective at their Emmerich-Ost fuel retail site. According to Heinz Derksen, Managing Director, “We are certainly seeing an increase in the sales of the products we are promoting. We have also seen a 30% increase in our loyalty programme registrations. It was important to push our loyalty programme… T-Media™ is definitely a revenue driver and it’s a massive advantage in that we can be certain about getting a customer’s attention at the dispenser.” https://www.doverfuelingsolutions.com/consumer-experience-t-media https://www.doverfuelingsolutions.com/contact-us

  • The LIQAL | DFS Boil-Off Gas Management Solution | DoverFuelingSolution

    < Back CASE STUDY The LIQAL | DFS Boil-Off Gas Management Solution AT A GLANCE Customer Name Gasrec Ltd. Solution LIQAL Boil-off Gas Treatment Unit (BTU) ​ ​ ​ ​ ​ ​ ​ ​ "The DFS I LIQAL BTU System is an essential component in any LNG station." Tony Robinson – Special Advisor Operations, Engineering & Risk, Gasrec The LIQAL Boil-off Gas Treatment Unit (BTU) is a sound investment that can help take the pressure off a business (quite literally). This unique system provides advanced natural gas liquefaction technology to ensure reliable station performance and reduced total cost of ownership (TCO), further supporting investment in the latest clean fuel technology. The BTU system can also be retrofitted to existing Liquefied Natural Gas (LNG) stations. - Significant savings on annual OPEX cost when compared to alternatives - Unlimited holding time for LNG with no need for active management of LNG tank storage pressure - Each BTU System comes with its own remote management system - Maintains LNG quality suitable for maximizing range of Volvo trucks - Allows low level (<5%) LNG storage tank operation without pump cavitation issues - Stand alone, modular CE certified unit - No LIN consumption, so no need to transport LIN; thus avoiding C02 emissions and reducing operational risks - The BTU system is a patented solution Useful links: https://www.doverfuelingsolutions.com/clean-energy https://www.doverfuelingsolutions.com/thoughtleadership/consistent-lng-refueling.-unlimited-storage.-the-benefits-of-the-liqal-btu-boil-off-gas-treatment-unit-(btu)

  • As a result of this partnership, DFS is launching a brand-new, compact and efficient product in the Europe, Middle East and Africa (EMEA) region – the DFS Order Kiosk™ powered by FLYX.

    Back Dover Fueling Solutions® Partners with FLYX to Launch the DFS Order Kiosk™ powered by FLYX Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industry, today announced a partnership with FLYX – an API-based omnichannel cloud software solution company. As a result of this partnership, DFS is launching a brand-new, compact and efficient product in the Europe, Middle East and Africa (EMEA) region – the DFS Order Kiosk™ powered by FLYX. Read More FLYX solutions are API based and interact easily with POS’s, CRM’s, and marketing automation tools. All products are mobile, web & Kiosk compatible, ensuring a competitive advantage as well as a total coverage for our partners. For companies in retail and food sectors, FLYX provides a comprehensive suite of digital ordering channels, all seamlessly integrated with a robust order management system. These new sales channels are efficiently managed through an intuitive admin console and a versatile product configurator. For companies that sell food & beverage products, FLYX has a pre-built staff display and TV app, as well as a delivery aggregator (uber eats, takeaway,..). FLYX also features a robust loyalty engine designed to enhance your omnichannel strategy. No matter where your customers interact with your brand, they can reap the benefits of your loyalty program. Discover Partner

  • Careers | Dover Fueling Solutions

    WE ARE CULTIVATING GROWTH We believe that how we learn is as important as what we learn, and we approach our Dover Fueling Solutions® (DFS) career and growth opportunities from this mindset. It’s foundational to developing the specific capabilities – the critical competencies that are required to become “the” product leadership company in our industry - that support our DFS mission and vision, bringing our strategy to life. Each of our roles offer a path for this continual growth and learning. Find current opportunities that align with your growth goals, and more detail on how we develop our people at DFS, below. GREAT CAREERS START HERE Start here to find your career with DFS – we offer many unique roles in global locations, opportunities to learn and grow, and an environment built on respecting and valuing our people. Discover More HOW WE LEARN We believe how we learn is as important as what we learn, and we enable growth and development at all stages in your career with us. Discover More WE ARE CELEBRATING SUCCESS We are cultivating excellence at DFS through ongoing, regular, meaningful conversations between leaders and team members – our growth performance dialogues.

  • Contract Services | Dover Fueling Solutions

    Devote More Time to Your Business Contract Services Contract Services AVAILABLE IN UK & USA Here to Help Our contract services enable you to leave the details of equipment maintenance and service to us, so that you can focus on successfully running your business. You can select a tailored, comprehensive agreement that encompasses your entire business, and having one, dependable support point-of-contact saves valuable time and reduces costs. We contract directly with service providers so you have only one contract to manage and maintain. Your administrative load is lessened and you have more time to devote to your business. Speak to an Expert Speak to an Expert Back to Top

  • Petroleum Equipment Services helps Z Energy by using the ProGauge 3D Laser Scan Automatic Tank Calibration | DoverFuelingSolution

    < Back CASE STUDY Petroleum Equipment Services helps Z Energy by using the ProGauge 3D Laser Scan Automatic Tank Calibration AT A GLANCE Customer Name Z Energy Location Auckland, New Zealand Challenge To provide accurate internal tank measurements after relining process. Solution The ProGauge 3D Laser Scan was used to obtain accurate strapping charts and tank volumes. Results The ProGauge 3D Laser Scan was able to provide accurate data and strapping charts to recalibrate tank gauging and dip sticks. Primary Choice Factors The 3D Laser Scan can be operated in hazardous environments and applied during operation times as product remains in the tank. “With over 50 tank scans completed over a four-year period, the 3D Laser Scan has proven to be invaluable in supplying accurate data to enable Z Energy to recalibrate tank gauging and create new dip sticks for our tank relining projects.” – Neil Moon, Z Energy Network Engineering manager Petroleum Equipment Services (PES) is a key supplier of equipment in the Petroleum industry and has always been at the forefront of technology in New Zealand, thanks to its partnership with Dover Fueling Solution® (DFS). As a distributor for DFS, PES supports in distributing Wayne Helix® and Wayne Century™ dispensers, various equipment of ProGauge automatic tank gauging (ATG), OPW Fuel Management Systems (OPW FMS), Fibrelite, as well as the Wetstock Management solution from Fairbanks, Dover Fueling Solutions®. Z Energy (Z) – previously known as Shell Global – has the largest service station network in New Zealand and is a customer of PES. In 2019, Z decided to reline their underground tanks, and needed to have new and accurate strapping charts, which is when they decided to approach PES. PES was happy to help by offering a tank scanning service using the ProGauge 3D Laser Scan Automatic Tank Calibration. The process has been very simple and efficient - PES starts by hiring the ProGauge 3D Laser Scan from DFS and later provides training to contractors who then carry out the scanning process for customers like Z. Once the scans have been processed, the contractors are able to complete the calibration on the tank gauging and form new dipsticks. To date, PES have helped process 50 scans for Z in collaboration with trained and experienced contractors, thanks to the 3D Laser Scan, which has proven to bring great benefits and results. As of recently, PES decided to invest in a new 3D Laser Scanner from ProGauge. The main factors for such investment were the age of the existing 3D Laser Scan, but also the rise of interest from other customers who have been looking to carry out recalibration on older tanks. As a result of this investment, PES is hoping to support more customers and make an even greater use of the 3D Laser Scanner from ProGauge. “The 3D Laser Scan is the most effective method to calibrate a tank gauge. A well-calibrated tank gauge benefits forecourt owners by providing accurate, on-demand stock readings. If the tank gauge is poorly calibrated, it may result in fuel losses going unnoticed, which could ultimately impact the profitability of the business. With over 50 tank scans completed over a four-year period, the 3D Laser Scan has proven to be invaluable in supplying accurate data to enable Z to recalibrate tank gauging and create new dip sticks for our tank relining projects.” – Neil Moon, Z, Network Engineering manager. For this particular customer, the 3D Laser Scan is an essential part for completing an accurate 3D scan of the tank, due to the reline process and the change in internal diameter of the tank. By applying the 3D Laser Scan, Z was able to understand and obtain new dimensions, including strapping charts to recalibrate the tank gauge and create new dipsticks. One of the main advantages of using the ProGauge 3D Laser Scan is that it's able to operate in a hazardous environment, such as underground petroleum tanks. Additionally, it can complete a scan with product still in the tank, which is hugely beneficial for the site as it can maintain operation throughout the scanning process, meaning no downtime or loss of sales. PES continues to deliver excellence to its customers, thanks to the relationship it has with DFS and it's exceptional products. https://www.doverfuelingsolutions.com/tank-gauging-3d-laser-scan https://www.doverfuelingsolutions.com/contact-us

  • Asset maintenance management and compliance software solutions

    Back Dover Fueling Solutions® Announces Reseller Agreement with Techniche Dover Fueling Solutions® ("DFS"), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, is pleased to announce a reseller agreement with Techniche, under which DFS can market, sell and distribute Techniche asset maintenance management and compliance software solutions to customers worldwide. Read More Dover Fueling Solutions®, in partnership with Techniche, is changing the way companies optimize the performance of their critical operational assets. In today's competitive business landscape, it's more important than ever to ensure your critical assets, across your facilities and network infrastructure, are operational 24x7 and performing at their optimal level. For more than 20 years, Techniche has been helping customers maximize asset uptime, drive down operational costs, and maintain compliance. Together we have partnered to create DFS Asset Manager and DFS Compliance Manager to extend the DFS DX™ connected solution platform ecosystem and to help you improve your asset optimization and productivity. Discover Partner

  • Schedule | DoverFuelingSolution

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  • Project Management | Dover Fueling Solutions

    We Manage the Entire Project for You Project Management Project Managment AVAILABLE GLOBAL From Start to Finish Managing a network-wide upgrade can be a challenge for any organization. Consider DFS Project Management Services and let us manage the entire project from start to finish. Our trained project managers will coordinate site surveys to assess the current state of your equipment, manage all materials, including ordering, shipping and inventory, and oversee all project work, including authorized service technician dispatch and final site evaluations. Speak to an Expert Speak to an Expert Back to Top

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