![](https://static.wixstatic.com/media/11062b_488f055967a74e50b9e26f7a1ffbdf78f000.jpg/v1/fill/w_1920,h_1080,al_c,q_90,usm_0.66_1.00_0.01,enc_auto/11062b_488f055967a74e50b9e26f7a1ffbdf78f000.jpg)
224 items found for ""
- DX Promote Auto™ | Dover Fueling Solutions®
Top of DX Promote Auto High Customer Engagement, Low Resource Requirement DX Promote Auto™ AVAILABLE IN NORTH AMERICA Hassle-Free Media The DX Promote Auto™ Service is a low-touch media solution available on the DFS Anthem UX® and AX12™ dispensers. It enables retailers to enhance the fueling experience with engaging local content and customized ads, driving foot traffic and incremental in-store sales. What's more, you get access to an evolving suite of customer centric applications. Free up your time to manage your business, and let DX Promote Auto™ manage the media for you. Speak to an Expert View Brochure Entertain Your Customers Keep your customers entertained, informed and engaged at the dispenser with daily weather, sports, traffic and more. Increase Sales Choose from a preset list of 12 professionally developed and curated static ads per month, OR let Dover Fueling Solutions® (DFS) chose them for you. All designed to drive instore foot traffic and service revenue! Engage Through Ads Reach your customers through the use of media, and leave a lasting impression during their busy lives with curated advertisements, carefully chosen and thoughtfully organized via DX Promote Auto™. Benefits You Won't Want to Miss Engaging national advertisements Short-form infotainment Major oil promotions Customized promotional banner ads Targeted traffic and weather announcements Access to applications like DX Market™ powered by GRUBBRR® Enhanced customer experience Proven increase in c-store sales Speak to an Expert Back to Top
- DX Promote® | Dover Fueling Solutions
An Immersive Digital Experience During Fueling DX Promote® and DX Promote Auto™ Top of DX Promote AVAILABLE IN NORTH AMERICA When customers are refueling their vehicle, it is the ideal time to inform them about the other products and services you offer. DX Promote® and DX Promote Auto™ enable retail fueling stations to give customers an immersive digital experience by delivering targeted advertising alongside other entertainment and informational content throughout the fueling process. Whether you want to choose the media yourself, or have DFS manage it for you, DX Promote® can enhance your customers' engagement and loyalty to your stores while increasing your overall per-visit revenue and profit. Speak to an Expert View Brochure DISCOVER DX Promote Auto™ Discover More View Brochure Boost sales and profit margins Now you can boost in-store sales, premium fuel, and car wash sales—increasing your overall average per-visit revenue and profit. Maximize your overall promotional reach with the ability to run more than one promotion during a single fueling process. View White Paper View Infographic 22% INCREASE IN BREAKFAST SALES 51% INCREASE IN DAILY AVERAGE SALES FOR PROMOTED ITEMS Drive customized, targeted promotional strategies Streamline content management across multiple fueling stations or sites with a straightforward cloud delivery process. Create playlists for every stage of the refueling process, then change or update them whenever you need to. Leverage scheduled dayparting to target different promotions at different parts of the day. Enhance customer experience and loyalty Engage customers with the content they want and expect, including relevant promotions and entertainment. Easily promote loyalty programs to drive an enhanced customer experience. Dayparting schedules... Increase customer engagement through a relevant and fully immersive digital experience at the pump. Grouping sites... Facilitates efficient content delivery for high scale operations. Trigger options... Give you the capability to push more than one content piece within the same fueling transaction. Streamlined, easy-to-use content management portal... Offers improved efficiency in uploading and managing content delivery. Frequent content delivery and content refreshes... Maximize consumer engagement. Reliable content delivery... Means that content continues to play on the dispenser even during loss of connectivity. View Min. Requirements Speak to an Expert Back to Top
- Family Energy Realizes 25% Increase in Sales with Wayne Helix® 6000 Additive Dispensers | DoverFuelingSolution
< Back CASE STUDY Family Energy Realizes 25% Increase in Sales with Wayne Helix® 6000 Additive Dispensers AT A GLANCE Customer Name Family Energy Location Valencia, Spain Challenge Update ageing fuel station infrastructure and differentiate service and product offering from its competition Solution Wayne Helix® 6000 additive dispensers from Dover Fueling Solutions® Results 25% increase in business since installation of the Helix 6000® additive dispenser system Primary Choice Factors Dover Fueling Solutions’® reputation for quality products and proven additive dosing system "Despite travel restrictions in Spain, sales have gone up over 25% after changing over our pumps to the Helix 6000® additive dispenser system. The difference is 50,000 litres per day." - Jose Payà, Business Manager, Family Energy Founded in 2013, Family Cash, S.L., is a privately held, entrepreneurial company headquartered in Valencia, Spain. It is known for its high-volume supermarkets, which it promotes under the Family Cash brand. The mission of the organization is to offer consumers a diverse set of high-quality brands at good prices. In 2018, the company began the process of adding petrol stations to its supermarket properties, under the Family Energy brand. It also began updating its existing fuel stations. It now operates 18 refuelling stations with plans to add three more in 2021. Family Energy was facing several challenges, in particular its ageing fuel infrastructure. Many of the fuel dispensers were 10 years old and were at the end of their lifecycles. It was becoming more and more costly to repair them, and parts were difficult to find. Moreover, many did not incorporate automated payment terminals, forcing customers to go inside the store to pay by cash or credit card. In addition, most of the stations only offered the standard petrol or diesel fuels, when the market was demanding more alternatives, like premium grades with detergents. Finally, Family Energy was seeking a way to differentiate its offering from its competitors to increase business. The foundation of Family Energy’s fuel infrastructure solution was the Wayne Helix® 6000 additive dispenser. Rather than continuing to repair all its ageing pumps, Family Energy decided to replace all its pumps on a rolling basis. The decision was based, in part, on functional reasons. According to Family Energy Business Manager, Jose Payà, “We wanted a pump that was reliable and featured high-quality construction. Yet, we also liked the Helix 6000® dispenser from a design and aesthetics viewpoint. It helps Family Energy enhance its brand through forecourt image continuity.” Dover Energy Solutions® (DFS) also accommodated Family Energy’s desire to integrate a local payment terminal. Since Spain does not have a homogeneous electronic payment infrastructure by which to channel credit card payments from fuel dispensers, owners and operators must rely on local companies to supply the terminals and tie them into local banks. Accordingly, DFS supplied a variation of the Wayne Helix® dispenser to facilitate the wiring and installation of outdoor payment terminals. The Helix 6000® additive dispenser also allowed Family Energy to differentiate itself from the competition through the supply of standard and premium grade petrol and diesel fuels. Family Energy took this difference even further by contracting with an oil company to supply its own special “blend” of fuel additives, including detergents to help engines run better. They market these special mixtures as the “Family” blends. The Helix 6000® additive dispenser works on a simple principle referred to as additive dosing, which is typically done on the terminal rack by the oil company. It is proven technology. In this case, the dosing is done at the point of sale by the Helix 6000® additive dispenser system. Using standard petrol or diesel fuel as a base, additive can be inserted into the flow of regular fuel, from 500 to 3600 parts-per-million, to yield a range of fuel blend options — which Family Energy is leveraging. Dosing is controlled by the dispenser’s calculator to ensure the dosing matches the flow rate for the correct proportional blend of standard fuel to additive, allowing one or two additional grades per dispenser, up to a maximum of five fuel grades. To ensure accurate dispensing and compliance with trading standards, the additive is injected into the fuel before metering at the nozzle. One of the main issues Family Energy wanted to address through the installation of new Helix 6000® dispensers was the need for its employees to collect payment in the store. The automated payment system frees up employees to provide extra services inside the store, as well as on the forecourt. One of these services is to pump the fuel for the customers or otherwise answer their questions about how to use the automated payment terminal. Management felt the right combination of fuel price and enhanced service could help them differentiate even more. It worked. “Despite travel restrictions in Spain, sales have gone up over 25% after changing over our pumps to the Helix 6000® additive dispenser system,” said Payà. “The difference is 50,000 litres per day.” While Jose Payà notes it is a little too early to gauge the overall impact, given the pandemic, he expects sales to increase even more. https://www.doverfuelingsolutions.com/fuel-dispensers https://www.doverfuelingsolutions.com/contact-us
- EdgePetrol Webinar
EdgePetrol On Demand Webinar
- Leadership Team | Dover Fueling Solutions
MEET THE LEADERSHIP TEAM David Crouse President User Dan Frees CFO User Kurt Dillen VP & GM, Commercial, EMEA & SAIL Regions User Juan Greene VP, Manufacturing Operations and Supply Chain Management, EMEA and SAIL Regions User Kendra Keller VP & GM, North America User Lise-Lotte Nordholm VP & GM, Clean Energy & Global Platforms User Mike McCann VP & GM, OPW Retail Fueling User Richard Chen VP & GM, China & OPW APAC User Hob Hairston VP & GM, Global Solutions User Wendi Pitman VP, Digital CX & IT User Bradley Brunken VP, General Counsel User
- DX Wetstock® | Dover Fueling Solutions
Easily Mitigate Risk with Real-Time Visibility and Insights DX Wetstock® Top of DX Wetstock AVAILABLE GLOBAL The DX Wetstock® end-to-end fuel management solution is designed to locate and identify instances of fuel loss for fuel retailers and fleet operators. The solution collects and processes real-time data from a variety of sources, so that you can quickly reconcile any fuel discrepancies down to the gallon or liter, see exactly where and why fuel is lost and subsequently introduce immediate mitigation plans. DX Wetstock® is simple to set up and use and can help any size of fuel station identify and minimize fuel loss, transform the entire reconciliation process, and lower overall operational costs, all while mitigating risk. Speak to an Expert View Brochure "It's truly amazing what we are able to find in the network using DX Wetstock® - a great product that we are happy to endorse and share with our Nordic clients. The team behind DX Wetstock® are absolutely outstanding at their work - true starts within the DFS organization." - Jan Rønnebech Jørgensen, Division Director, Wennstrom Solutions & Services A/S Detect fuel losses early DX Wetstock® helps you to save money through early detection of fuel losses caused by issues such as leaks, fraud, theft and meter drift. With the ability to detect fuel loss against 45 different causes, you’ll have an accurate, real-time view of data from across your forecourt, as well as receive instant alerts and access to easy-to-use dashboards. View Article Achieve environmental and regulatory compliance Using this solution, you are able to easily meet local compliance requirements* and reduce your business' potential impact on the environment. Thanks to real-time alarm systems, you are able to mitigate leaks and other fuel loss issues before they become major problems. *USA only Reliable and actionable real-time data and insights Powered by Microsoft Azure, DX Wetstock® delivers powerful and actionable AI/ML data insights directly to your dashboard. Real-time updates and insights for a single fuel station or hundreds or thousands of fuel stations enables you to stay on top of your fuel operations and ultimately lower overall operational costs. Enhanced loss analysis for demonstrable added value service... Enables businesses to focus their improvement efforts in the most impactful areas. Workflow to guide users through analytics... Allows for minimal remote training and support costs for businesses. Reduction of false flags... Allows businesses to focus on real and verified issues. SIR and compliance only service available... Enables users to choose the wetstock management package that fits their business need best. Real-time data collection and analytics, optimized algorithms and workflow automation streamlines wetstock management... Enables a single analyst to manage a large network of sites and react quickly to issues across the fuel network. SLA-driven service provided through self-subscribe portal... Enables ownership of performance control to remain with the customer. CASE STUDY DFS ran a wetstock monitoring Proof of Concept on a small group of 10 stations for 6 months. The results are in and they're extraordinary! View Results View FAQ View Min. Requirements Speak to an Expert Back to Top
- The Largest E100 Service Station in Poland selects Dover Fueling Solutions® Technology | DoverFuelingSolution
< Back CASE STUDY The Largest E100 Service Station in Poland selects Dover Fueling Solutions® Technology AT A GLANCE Customer Name E100 (TSG Poland is Distributor) Location Godzieszów, Poland Challenge The unique and exceptionally large construction of the E100 Godzieszów station required exceptional commitment – both from the installation team and the technology/equipment chosen. In order for the station to be fully functional, this site required 13 refueling points for trucks. Solution Tokheim Quantium® fuel dispensers, Tokheim Crypto VGA® OPT (Outdoor Payment Terminal) and Prizma. Results A comprehensive service station, complete with highly-advanced technological solutions – one that meets all E100 requirements. Primary Choice Factor Innovation and efficiency. The entire purpose of the service station design was to create a station that maximized convenience and refueling time for motorists. As such, Dover Fueling Solutions® (DFS) Tokheim Quantium® fuel dispensers, Tokheim Crypto VGA® OPT (Outdoor Payment Terminal) and Prizma were chosen. The construction of the E100 station in Godzieszów was impressive, both in size and uniquiness. It is the largest self-service station in all of Poland. As such, this extraordinary investment required exceptional commitment – both from the installation team and the technology/equipment chosen – and in order for this station to be fully functional, it required 13 fueling points for trucks and a comprehensive outdoor payment system. The entire purpose of the service station design was to create a site that maximized convenience and refueling time for motorists. As such, Dover Fueling Solutions® (DFS) Tokheim Quantium® fuel dispensers were chosen, as they enable refueling of 1,000 litres of fuel in just 8 minutes. Each refueling point is also equipped with a Tokheim Quantium® AdBlue® dispenser, which is essential for modern trucks and a Tokheim Crypto VGA® OPT for safe and secure outdoor payment. Hundreds of meters of fuel installation created a virtually cosmic landscape during pressure tests and trials. DFS’ automatic payment systems – Tokheim Crypto VGA® OPT and Prizma – and the Tokheim Quantium® fuel dispensers were installed under a 70-meter canopy to emphasie the best quality properties of the applied solutions. "We are proud of this realization, not only because of meeting the wishes and requirements of the Investor but also because the facility was made entirely by applying TSG & DFS solutions, which confirms the realization of our business ambitions focused on delivering comprehensive and systematic solutions for fuel stations and new, multi-energy stations of the future, which will soon begin to fill our landscape," added Krzysztof Łaszkiewicz, General Manager, TSG Polska. https://www.doverfuelingsolutions.com/fuel-dispensers https://www.doverfuelingsolutions.com/secure-payment-tokheim-crypto-vga
- Orkan installs DX Power™ and Prizma in Iceland | DoverFuelingSolution
< Back CASE STUDY Orkan installs DX Power™ and Prizma in Iceland AT A GLANCE Customer Name Orkan Location Birkimel and Vesturlandsvegur, Iceland Challenge To create a unified customer experience at their new EV charging stations Solution Prizma, Tokheim Crypto VGA® OPT (Outdoor Payment Terminal), Tokheim OASE™ (Online Authorisation and Switching Environment) (payment and loyalty), and DX Power™ Results The successful installation of the Prizma eco-system and DX Power™ at the new Orkan EV charging stations Primary Choice Factors View that Dover Fueling Solutions® (DFS) is a reliable and trusted supplier of premium payment and loyalty solutions for both clean and conventional fuels. “We installed our first EV charging stations in Iceland this summer, utilizing DX Power™ and the Prizma eco-system from DFS to process payment and loyalty. There were a few challenges at the beginning of the project; however, in great co-operation with DFS and TSG, we have been able to develop smart, outside the box, solutions, which have enabled us to continue and complete this installation project. This project is a great example of how Orkan can move forward at a great pace with the same goal in mind. I would like to give my thanks to everyone working on the project. We could not have done this without DFS.” – Guðmundur Ingi Þorsteinsson, Manager Development As Orkan were at the beginning of their energy transition journey, they wanted to create a unified customer experience at their new EV charging stations, while leveraging their existing loyalty scheme and providing more known payment options to customers at the same time as keeping control over all transactions. Loyalty was already being used for traditional refueling; however, it was not extended to the EV chargers on the same site. In addition to a unified customer experience – with embedded loyalty, payment options and transaction control – the EV charger set-up also posed a problem. Although there were six fast chargers on site, in reality the set-up meant there was only one fast-charger with 7 different connectors. For end-customers this was confusing at the payment terminal, as drivers has to select “charger 1” and then select connector 1-7 on the payment terminal display. It was not the user-friendly system Orkan wanted to provide customers. Orkan is now able to provide a unified consumer experience on the forecourt, leveraging existing loyalty schemes for both conventional fuel dispenser and EV charging systems. In addition, the Orkan EV charging sites allow consumers to pay using alternative payment options, including Mastercard, VISA (payment cards and contactless), the E1 app, and the Orkukort fleet card. Through this successful Prizma and DX Power™ installation Orkan can now provide a user-friendly EV charging experience, while having increased visibility and control across all transactions on site. Orkan have 72 Orku stations throughout Iceland and they plan to rapidly increase the number of fast charging stations in the coming months, with fast charging stations Akureyri and Laugavegur are currently being installed. “We installed our first EV charging stations in Iceland this summer, utilizing DX Power™ and the Prizma eco-system from DFS to process payment and loyalty. There were a few challenges at the beginning of the project; however, in great co-operation with DFS and TSG, we have been able to develop smart, outside the box, solutions, which have enabled us to continue and complete this installation project. This project is a great example of how Orkan can move forward at a great pace with the same goal in mind. I would like to give my thanks to everyone working on the project. We could not have done this without DFS.” – Guðmundur Ingi Þorsteinsson, Manager Development https://www.doverfuelingsolutions.com/site-efficiency-dx-power
- DX Fleet Mobile App Webinar
DX Fleet Mobile App On Demand Webinar
- Fuel Pricing Software that optimises profits.
Back Dover Fueling Solutions® Partners with EdgePetrol Dover Fueling Solutions® ("DFS"), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, announced that it has entered into a commercial partnership agreement with, and acquired a minority interest in, EdgePetrol Limited (“EdgePetrol”), an innovative provider of cloud-based software for revenue and operating results management to the retail fueling industry. By entering this new strategic technology partnership, DFS will enhance its offering of software solutions to the global convenience retail industry. Read More EdgePetrol provides pricing software that gives station owners real-time accurate insight to help them combat reducing volumes and aggressive competition by making better pricing decisions. 18 of the Top 50 UK independent retailers along with major oil companies and hundreds of other stations trust EdgePetrol to help make their fuel pricing decisions, with customer case studies showing margin increases of 3 pence per litre (16 cents per gallon), volume increases of 20% and profit increases of 18%. By understanding the key elements that go into setting the ideal pole sign price (volumes, margins, competitions and- of course- profit), EdgePetrol has wrapped software around the brains of some of the best retailers in the business and is still building and creating solutions based on their feedback today. Discover Partner
- By collaborating with Click & Find we can provide a cutting-edge fuel transportation volume monitoring and tracking solution across the European, Middle East and Africa (EMEA) Region.
Back Dover Fueling Solutions® Collaborates with Click & Find in EMEA Region AUSTIN, TEXAS – November 21, 2023 – Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services, and solutions in the fuel and convenience retail industry, is thrilled to announce a collaboration with Click & Find to deliver a cutting-edge fuel transportation volume monitoring and tracking solution across the European, Middle East and Africa (EMEA) Region. Read More Click & Find solution represents the most advanced integration between management and field data in the logistics and transport sector. From travel orders and plans, management of entrances and exits, to proof of delivery, whatever it is you’re looking to enhance your visibility on, with Click & Find everything is just a click away. Discover Partner
- We've partnered with Bottomline to bring supply chain optimization – from depot to tank – to the Middle East and Africa (MEA) Region.
Back Dover Fueling Solutions® Partners with Bottomline to Bring Supply Chain Optimization to MEA Region Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services, and solutions in the fuel and convenience retail industry, today announced a partnership with Bottomline to bring supply chain optimization – from depot to tank – to the Middle East and Africa (MEA) Region. Read More Bottomline is responsible for the planning of hundreds of tankers every day. These are used for the transport of millions of liters of motor fuels. With their logistics software or logistics services, they are often able to significantly improve customers' operating results. Bottomline was founded in 1998 by a former ExxonMobil planning expert. Since then, Bottomline have continuously pushed the limits of the optimization possibilities. With this innovative approach, they have now become the market leader in Europe in the field of planning solutions for the distribution of motor fuels. Discover Partner