< Back CASE STUDY LC3 Trasporti Install LIQAL BTU System in Italy AT A GLANCE Customer Name LC3 Trasporti Location Piacenza, Italy Challenge To improve the liquified natural gas (LNG) refueling performance on site and efficiently control the LNG fuel station’s Boil Off Gas (BOG) inside the storage tank. To progress the LNG station, there were several challenges LC3 wanted to address, these included; high pressure in the LNG tank due to BOG, ineffective heat management of LNG on site, challenges with refueling of LNG trucks (due to high tank pressure). In addition, LC3 wanted to increase the volume of Bio-LNG delivered from the station. Solution The installation of the LIQAL Boil-off Gas Treatment Unit (BTU) system via SGIG. Results Tank pressure is now under control and at low total cost of ownership (TCO), resulting in smooth and efficient truck refueling operations on site. LC3 can now provide a unified refueling experience at their LNG station. With the LIQAL BTU System tank pressure is under control, meaning truck drivers can refuel their LNG vehicle smoothly and consistently. In addition, logistics are easier to manage, as there is no need to arrange offloading to reduce tank pressure. The installation of the LIQAL BTU system also allows the site to operate with a lower minimum level of LNG within the tank and with LIQAL BTU system, LC3 is now able to deliver 100% bio-LNG to trucks. Primary Choice Factors View that LIQAL I Dover Fueling Solutions® (DFS), together with Italian service provider SGIG, is a reliable and trusted supplier of premium micro-liquefaction solutions for the Italian market. ​ ​ Due to high pressure in the liquified natural gas (LNG) tank due to Boil Off Gas (BOG), ineffective heat management of LNG on site, challenges with refueling of LNG trucks (due to high tank pressure), as well as increasing the volume of Bio-LNG delivered from the station were all challenges the LC3 Trasporti encountered, until a decision was made to install the LIQAL Boil-off Gas Treatment Unit (BTU) system via SGIG, at their station in Piacenza, Italy. Taking that LIQAL I Dover Fueling Solutions® (DFS), together with Italian service provider SGIG, is a reliable and trusted supplier of premium micro-liquefaction solutions for the Italian market, LC3 Trasporti considered this to be a strong factor for going ahead with this project. We're so glad they did, because the results are exceptional... Tank pressure is now under control and at low total cost of ownership (TCO), resulting in smooth and efficient truck refueling operations on site. LC3 can now provide a unified refueling experience at their LNG station. With the LIQAL BTU System tank pressure is under control, meaning truck drivers can refuel their LNG vehicle smoothly and consistently. In addition, logistics are easier to manage, as there is no need to arrange offloading to reduce tank pressure. The installation of the LIQAL BTU system also allows the site to operate with a lower minimum level of LNG within the tank and with LIQAL BTU system, LC3 is now able to deliver 100% bio-LNG to trucks. "Rising temperatures due to climate change affect the entire Mediterranean region and Italy, where we operate. This year, we also experienced record heatwaves, especially during the summer months. With the LIQAL BTU solution, we can now avoid the consequences of boil-off gas in our facility caused by excessive overheating, preventing the risk of any direct gas emissions into the atmosphere. We've had the new system in operation for months, even during hotter summer periods, and have not encountered any issues. In fact, we can completely eliminate the risk of overheating. Furthermore, we've conducted Bio-LNG refueling phases at 100% and can confirm that the system is functioning perfectly. We can be satisfied and proud of this partnership with LIQAL and Dover Fueling Solutions® for what we are accomplishing today and for what we can achieve in the future, soon reaching 100% Bio-LNG dispensing from our Piacenza facility thanks to this technology," added Michele Ambrogi, President of LC3 Trasporti. https://www.liqal.com/fueling-solutions/liquefaction/ https://www.doverfuelingsolutions.com/clean-energy

< Back CASE STUDY Hockenhull Garages, Ltd. Increases Convenience Store Traffic and Sales with T-Media™ by Dover Fueling Solutions® (DFS) AT A GLANCE Customer Name Hockenhull Garages, Ltd. Location Leicestershire, England Challenge Generate in-store customer traffic and corresponding sales Solution Fuel dispensers equipped with the T-Media™ digital media solution from Dover Fueling Solutions® Results Increased retail traffic and profits Primary Choice Factor Dover Fueling Solutions’® reputation for quality equipment and innovation "Going forward, T-Media™ is definitely something we will incorporate with any future development or repump." - Joe Hockenhull Managing Director Retailers have long recognized the phenomena of impulse buying. It’s why checkout counters are packed full of inexpensive, but often highmargin items such as sweets, crisps, chewing gum and beverages. It’s also why counters and aisles are filled with static signs to point out bargains or high-margin goods. So, when Joe Hockenhull, Managing Director of Hockenhull Garages Ltd., was looking for ideas to increase store traffic, he turned to T-Media to capitalize on the phenomena of impulse buying. Hockenhull noted that while forecourt signage is good for driving store traffic, it’s expensive to produce and time-consuming to change out. Furthermore, it’s static and not compelling in terms of grabbing attention. He was also aware that customers spend three to four minutes refuelling, and typically spend this idle time watching the fuel being metered. He wanted to take advantage of this opportunity to engage customers and tap into their impulse buying tendencies, as well as remind them of actual needs that could be fulfilled within the store. The solution was to turn the fuel dispenser into a promotional powerhouse using T-Media™ by Dover Fueling Solutions® (DFS). Rather than static graphics that are easily ignored and expensive to use, T-Media™ features a high-resolution digital screen that commands a customer’s attention by displaying colorful text, images, video and sound. It serves as another way to leverage impulse buying and to drive store traffic. Hockenhull notes, “Customers typically stare at the meter ticking forward when they fill up. But, when there’s something in their peripheral vision, it can be very effective. Customers come in and say, ‘Oh, we just noticed such and such on your pump.’ They may not have noticed the product if they had just walked into the store.” Dover Fueling Solutions’® Product Manager Jenthe Govaerts, feels that in addition to driving store traffic, T-Media™ can be used to increase profits right on the forecourt. For example, T-Media™ can be used to upsell to higher-grade fuels — which have greater profit margins for the retailer — and advertise on-site services like car washes. T-Media™ also makes it easy to manage promotional messaging — including uploading and playing new content across individual pumps, a specific site, or an entire network — using simple drag-and-drop functionality in DFS’ secure, cloud-based web-tool. T-Media™ also allows owners to integrate the content on indoor screens with that on the Forecourt. The latter feature is an advantage offered only with T-Media™. The ability to synchronize inside and outside messages enhances their impact on motorists and thereby the potential for an increased spend. “T-Media™ is very effective and easy to use,” said Hockenhull. “It is a great tool for informing customers about promotions and new things coming to the site. Going forward, it’s definitely something we will incorporate with any future development or repump.” https://www.doverfuelingsolutions.com/consumer-experience-t-media https://www.doverfuelingsolutions.com/contact-us

Back DFS Collaborates with Bottomline to Offer a Complete End-to-End Fuel Management Solution Dover Fueling Solutions® (“DFS”), a part of Dover (NYSE: DOV) and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industry, announced its collaboration with Bottomline, a Dutch supplier of software, planning and transport services in the oil and gas sector, to offer a complete, end-to-end fuel management solution. Read More Bottomline is a leading supplier of inventory routing software, and in addition also offers two add-on services for efficient and in-time fuel station replenishment. The planning service is offered to companies that want to outsource their in-house truck planning department or are looking for an alternative for haulier planning. The transport service is offered to companies that want to profit from the shared truck concept Bottomline provides with a fleet of non-branded trucks. Part of the planning service and transport service is the wetstock management for trucks. Bottomline planners check continuously during the reconciliation process if delivered volumes are in line with loaded volumes with the objective to identify, understand and avoid product losses. Discover Partner

Back Dover Fueling Solutions® Partners with ICASA and TSG to Launch DX Power™ in Europe Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industry, is proud to announce its partnership with ICASA Energy Solutions (ICASA) and Technical Services Group (TSG), to offer DX Power™, DFS’ seamless electric vehicle (EV) payment solution, in Europe. Read More ICASA has more than 30 years of experience in the energy sector and is a major player with its fully integrated and modular end-to-end cloud solution for energy, mobility and convenience management, covering all types of energy. From petrol and LNG/CNG, to hydrogen and EV charging. ICASA aims to guide its customers throughout the energy transition and actively strives to fulfill all business processes with the ICASA Suite. They support customers in efficiently managing their retail networks, by providing all tools to manage all energy types and in facilitating efficient end-to-end shop management as well as offering mobility services to its users. All while using a secure and reliable cloud solution. One of the core strengths of ICASA’s software suite is that it offers a single cloud platform and application to run multiple core functions of the business end-to-end. Standard dashboards with extensive configuration options offer you a big added value to oversee and adjust business where required. Discover Partner

< Back CASE STUDY BP Moorebank Selects Wayne Fuel Dispensers for Brand-new Service Station in Australia AT A GLANCE Customer Name Pump Group (in partnership with Ozzbuild for construction) Location Moorebank NSW, Australia Challenge To create a brand-new service station with state-of-the-art technology and equipment, with an emphasis on “creating a vibe” for consumers. Solution Wayne Helix® 6000 II fuel dispensers and Wayne Helix® 6000 II B2B AdBlue® dispensers. Results A one-stop shop service station, which is bright and colourful with a great overall offering for consumers. Prmary Choice Factor After conducting some research, Pump Group found Wayne fuel dispensers were quieter, required less maintenance (due to low total cost of ownership), and had a much faster flow rate overall when compared with other fuel dispensers available on the market. ​ ​ Nick Talevski, Managing Director of Pump Group, acquired the Leasehold of the BP Moorebank site when the Simonetta family, which owned and operated Food Lover’s, approached him to assist in the redevelopment of the site for service station and fast-food uses. As BP Moorebank was Pump Group's third site, they were relatively new to the service station industry. The initial plan for this site was to go the “extra mile” — both internally and externally — for motorists by incorporating state-of-the-art design, technology, and equipment. The original site accommodated a retail bulky goods building, which was demolished to make way for the brand-new BP service station and two QSR’s. After conducting some research, Pump Group found Wayne® fuel dispensers were quieter, required less maintenance (due to low total cost of ownership), and had a much faster flow rate overall — in particular at the outset of filling — when compared with other dispensers available on the market. In addition, Pump Group already had a positive experience with Wayne® fuel dispensers at their BP Yagoona site, as part of a site upgrade due to the ever-increasing maintenance needs of previous equipment (Gallagher dispensers). After experiencing the capabilities of Wayne® fuel dispensers first-hand in Yagoona, it was a no brainer that Pump Group invested in Wayne Helix® 6000 II fuel dispensers for their BP Moorebank service station in NSW. “Customers have been blown away by the new site. From start to finish, Paula Correa, DFS Regional Sales Manager and crew were fantastic to deal with. Paula was also present on day one of trading and I really respected that. Communication was always there, and it is always thorough throughout the entire project. Pump Group will definitely look to use DFS dispensers when the next service station project comes up", said Nick Talevski, Managing Director, Pump Group. https://www.doverfuelingsolutions.com/products/fuel-dispensers https://www.doverfuelingsolutions.com/contact-us

AVI On Demand Webinar

< Back CASE STUDY Wildco PES Delivers Smarter Updates with DX Monitor® At a Glance Customer Name Wildco PES Location ME to GA, USA Challenge Continued onsite software updates and maintenance requirements were increasing service costs and technician time commitments Solution DX Monitor® for remote dispenser monitoring and software updates Results Operational cost and time savings, reduced customer fatigue, avoidance of mass technician deployments for widespread system upgrades Primary Choice Factor Dover Fueling Solutions’® longstanding reputation for reliability and security "DFS is more than a manufacturer, they are a partner that helps us solve our customer’s needs" Jeremy Lewis, Sales Engineer​ DX Monitor® from Dover Fueling Solutions® (DFS) enables centralized monitoring and management of fuel dispensers and payment modules across forecourts. With the ability to remotely update software and firmware at the dispenser, DX Monitor® reduces maintenance costs and maximizes fuel dispenser uptime. You can proactively manage maintenance activities and prioritize need across sites and dispensers with unparalleled visibility. As an east coast leading distributor and servicer of vehicle fueling equipment, Wildco PES has been servicing customers throughout New England for more than two decades. Facing customer frustration over continuous software updates while dispensers were still under warranty, Wildco PES found they were greatly discounting service trips and sacrificing revenue to preserve customer satisfaction. When the new Verifone point-of-sale code was released, they knew they needed a way to provide remote software upgrades across a large number of sites – avoiding a massive and costly deployment of technicians to each location. Partnering with DFS and leveraging DX Monitor®, Wildco PES was able to deliver a SaaS offering with the same reliability and security customers have come to expect from the DFS brand. DX Monitor® allows for swift and accurate remote updates on SPMs, iX Boards, contactless readers, and iGEM. This implementation not only brings a significant cost savings to Wildco PES in per site/per upgrade expenses, it allows for many dispenser issues to be remotely resolved much quicker. Having visibility over the health of each forecourt in your network enables you to prioritize maintenance activities and focus on sites that need immediate or near-term attention. By providing access to and insights on each dispenser and fueling point, DX Monitor® helps make fueling stations more efficient and cost effective. http://www.doverfuelingsolutions.com/dxmonitor

May 28, 2024 BP Moorebank Selects Wayne Fuel Dispensers for Brand-new Service Station in Australia Pump Group found Wayne® fuel dispensers were quieter, required less maintenance , and had a much faster flow rate overall when compared with other dispensers available on the market. Read more Mar 4, 2024 bp Rusocin Selects Wayne Helix® 5000 II and Wayne Century™ 3 Fuel Dispensers for New Service Station bp Rusocin chooses Wayne Helix® 5000 II fuel dispensers and Wayne Century™ 3 fuel dispensers, because of the long-standing reputation of Dover Fueling Solutions® (DFS), the Wayne® brand and GIA Polska. Read more Jan 30, 2024 The Largest E100 Service Station in Poland selects Dover Fueling Solutions® Technology E100 chooose Dover Fueling Solutions®'s products and solutions to maximize convenience and refueling time for motorists. Read more Jan 8, 2024 Fill ‘n GO uses advanced DFS technology portfolio to complement their unique and distinct station design Dover Fueling Solutions® (DFS) provides fuel retail and convenience technology solutions to the Fill ‘n GO station, in Larnaca, Cyprus. Read more Nov 29, 2023 Petroleum Equipment Services helps Z Energy by using the ProGauge 3D Laser Scan Automatic Tank Calibration To date, Petroleum Equipment Services (PES) have helped process 50 scans for Z Energy (Z) in collaboration with trained and experienced contractors, thanks to the ProGauge 3D Laser Scan Automatic Tank Calibration, which has proven to bring great benefits and results. Read more Oct 26, 2023 LC3 Trasporti Install LIQAL BTU System in Italy By installing the LIQAL Boil-off Gas Treatment Unit (BTU) system via SGIG, LC3 Trasporti sees an improvement in the liquified natural gas (LNG) refueling performance and can now efficiently control the LNG fuel station’s Boil Off Gas (BOG) inside the storage tank. Read more Oct 11, 2023 Wookood Petroleum combines solutions from ProGauge and Fairbanks to manage and improve site efficiency The combination of the ProGauge MagLink LX consoles, ProGauge Magnetostrictive XMT Probes, and Fairbanks Station Manager 365™ web portal has helped manage and improve the site efficiency of the Beit Mery Station. Read more Sep 21, 2023 TSG Polska partners with Dover Fueling Solutions® on one of the largest stations in southern Poland TSG Polska has successfully delivered and installed a range of Dover Fueling Solutions’® (DFS) products at one of the largest service stations in Southern Poland. Read more Sep 6, 2023 Orkan installs DX Power™ and Prizma in Iceland The successful installation of the Prizma eco-system and DX Power™ at the new Orkan EV charging stations. Read more Jul 10, 2023 Reliable Bio-LNG Refueling for Gasrec A successful turn-key installation of the LIQAL LNG Mobile Refueling Unit (MRU) in South Elmsall, United Kingdom. Read more May 1, 2023 AVIA VOLT chooses DX Power™ and the ICASA end-to-end cloud solution for Netherlands station DFS partners with ICASA and TSG Netherlands to launch DX Power™ in Europe – a solution which presents EV drivers with a seamless payment solution and frictionless customer journey. Read more Jan 31, 2023 The LIQAL | DFS Boil-Off Gas Management Solution "The LIQAL | DFS BTU System is an essential component in any LNG station." - Tony Robinson – Special Advisor Operations, Engineering & Risk, Gasrec Read more Jan 23, 2023 Street Corner Connects Fuel Customers to Store with Order-at-the-Pump on DFS Anthem UX® Street Corner brought the concept of ordering c-store items “at the pump” to customers. Anthem UX's® interactive interface, secure payment technology and customizable programming capabilities is enabling Street Corner to deliver the ultimate personalized and frictionless experience. Read more Apr 3, 2022 DS Dalgleish uses DX Retail® to streamline systems and processes between its Galashiels and Coldstream sites DS Dalgleish uses DX Retail® to streamline systems and processes between its Galashiels and Coldstream sites, making his company more competitive, productive and financially feasible. Read more May 16, 2022 Wildco PES Delivers Smarter Updates with DX Monitor® Wildco PES Delivers Smarter Updates with DX Monitor®, which enables centralized monitoring and management of fuel dispensers and payment modules across their forecourts. Read more Nov 30, 2021 With DFS, Jump Start Stores Reaches New Heights With solutions from Dover Fueling Solutions® (DFS) like DX Promote®, enabling retail fueling stations to give customers an immersive digital experience by delivering targeted advertising alongside other entertainment and informational content throughout the fueling process, a fast-growing retail chain is better able to connect with customers – while standing out from the competition. Jump Start Stores is creating a truly branded experience that’s helping supercharge their growth. Read more Sep 9, 2021 Gebrüder Derksen GmbH Increases Shop Sales and Loyalty Scheme Registrations by 30% T-Media™ by Dover Fueling Solutions® (DFS) helps Gebrüder Derksen GmbH engage with customers during the refuelling process. Instead of focusing on the meter showing the fuel volume and total transaction cost, customers are enticed with special offers inside the store. It is the perfect solution to turn the average three - four minutes of motorist refuelling, into an opportunity for additional sales and margin. The result has been a significant increase in the sales of products being promoted as well as a 30% increase in loyalty programme registrations. Read more Sep 9, 2021 Hockenhull Garages, Ltd. Increases Convenience Store Traffic and Sales with T-Media™ by Dover Fueling Solutions® (DFS) T-Media™ by Dover Fueling Solutions® (DFS) helps The Stage Convenience Store engage with customers during the refuelling process.Instead of focusing on the pump showing the fuel volume and total transaction cost, customers are enticed with special offers inside the store. It is the perfect solution for converting the three to four minutes it takes to refuel into an opportunity to promote products and services to generate additional margin.The result has been a significant increase in sales and customer interactions within the store. Read more Jun 1, 2021 Family Energy Realizes 25% Increase in Sales with Wayne Helix® 6000 Additive Dispensers Family Energy was interested in delivering competitive fuel prices and superior service, a combination it felt could effectively distinguish the Family Energy brand from the competition. By changing to the Wayne Helix 6000® additive dispenser, it could also offer a complete range of fuel options. The combination has led to increased business and margins. Read more May 18, 2021 Ballenoil Increases Fuel Grade Alternatives Without Adding Expensive Underground Tanks The ability to offer several fuel grades without investing in significant infrastructure has allowed Ballenoil to quickly deploy Wayne Helix 6000® Additive dispensers. The sale of premium grades, however, offers additional benefits. Premium fuel commands additional margin. Further, onsite dosing using the Helix 6000® additive dispenser system can be more economical than tying up cash in large purchases of premium grade fuels. Read more CUSTOMER SUCCESS

Our Partners We've partnered with Bottomline Scheduling ('s-Hertogenbosch, Netherlands), to enable Bottomline to deliver DFS wetstock management service to markets in Benelux, France and Switzerland. Learn More DFS’s partnership with GRUBBRR® will generate increased revenue for fuel retailers by providing them the opportunity to offer customers the convenience of ordering food and shopping for products while pumping gas. Learn More DFS and ICASA, a major player in integrated, end-to-end cloud solutions for the management of energy activities, established a strategic partnership after years of successful and intensive cooperation. Learn More We’ve partnered with Techniche to help you always be compliant, save time and money on repairs, streamline work orders, and keep your vendors accountable. With over a 20-year presence in the fuel and convenience retail industry, Techniche’s solutions, in combination with the DFS DX™ connected solutions platform, can reduce environmental risk and cost, achieve greater ROI for all your assets, and ensure KPIs for your business are implemented and exceeded. Learn More Our partnership with ChargePoint allows us to supply you with EV charging solutions for your forecourt network. ChargePoint caters for any EV, and has built a fully integrated portfolio of hardware, cloud services and support. Learn More We've partnered with EdgePetrol to bring you a fuel pricing solution optimized through real-time data and actionable insights. EdgePetrol is integrated with DFS cloud solutions and enables you to push and confirm price changes to the forecourt directly from the cloud. Learn More We’ve teamed up with Shep Digital to provide you a managed media option through our DX Promote® media platform. Collaborate with Shep Digital to build your own customized forecourt media strategy and easily turn your fuel dispensers into automated selling machines. Learn More By collaborating with Click & Find we can provide a cutting-edge fuel transportation volume monitoring and tracking solution across the European, Middle East and Africa (EMEA) Region. Learn More We've partnered with Bottomline to bring supply chain optimization – from depot to tank – to the Middle East and Africa (MEA) Region. Through this new partnership, in conjunction with ProGauge Automatic Tank Gauges (ATGs), DFS and Bottomline will support customers with a Supply Chain Optimization Solution that can save fuel retailers a great deal of money. Learn More

Mar 4, 2024 bp Rusocin Selects Wayne Helix® 5000 II and Wayne Century™ 3 Fuel Dispensers for New Service Station bp Rusocin chooses Wayne Helix® 5000 II fuel dispensers and Wayne Century™ 3 fuel dispensers, because of the long-standing reputation of Dover Fueling Solutions® (DFS), the Wayne® brand and GIA Polska. Read more Jan 30, 2024 The Largest E100 Service Station in Poland selects Dover Fueling Solutions® Technology E100 chooose Dover Fueling Solutions®'s products and solutions to maximize convenience and refueling time for motorists. Read more Jan 8, 2024 Fill ‘n GO uses advanced DFS technology portfolio to complement their unique and distinct station design Dover Fueling Solutions® (DFS) provides fuel retail and convenience technology solutions to the Fill ‘n GO station, in Larnaca, Cyprus. Read more Nov 29, 2023 Petroleum Equipment Services helps Z Energy by using the ProGauge 3D Laser Scan Automatic Tank Calibration To date, Petroleum Equipment Services (PES) have helped process 50 scans for Z Energy (Z) in collaboration with trained and experienced contractors, thanks to the ProGauge 3D Laser Scan Automatic Tank Calibration, which has proven to bring great benefits and results. Read more Oct 26, 2023 LC3 Trasporti Install LIQAL BTU System in Italy By installing the LIQAL Boil-off Gas Treatment Unit (BTU) system via SGIG, LC3 Trasporti sees an improvement in the liquified natural gas (LNG) refueling performance and can now efficiently control the LNG fuel station’s Boil Off Gas (BOG) inside the storage tank. Read more Oct 11, 2023 Wookood Petroleum combines solutions from ProGauge and Fairbanks to manage and improve site efficiency The combination of the ProGauge MagLink LX consoles, ProGauge Magnetostrictive XMT Probes, and Fairbanks Station Manager 365™ web portal has helped manage and improve the site efficiency of the Beit Mery Station. Read more Sep 21, 2023 TSG Polska partners with Dover Fueling Solutions® on one of the largest stations in southern Poland TSG Polska has successfully delivered and installed a range of Dover Fueling Solutions’® (DFS) products at one of the largest service stations in Southern Poland. Read more Sep 6, 2023 Orkan installs DX Power™ and Prizma in Iceland The successful installation of the Prizma eco-system and DX Power™ at the new Orkan EV charging stations. Read more Jul 10, 2023 Reliable Bio-LNG Refueling for Gasrec A successful turn-key installation of the LIQAL LNG Mobile Refueling Unit (MRU) in South Elmsall, United Kingdom. Read more May 1, 2023 AVIA VOLT chooses DX Power™ and the ICASA end-to-end cloud solution for Netherlands station DFS partners with ICASA and TSG Netherlands to launch DX Power™ in Europe – a solution which presents EV drivers with a seamless payment solution and frictionless customer journey. Read more Jan 31, 2023 The LIQAL | DFS Boil-Off Gas Management Solution "The LIQAL | DFS BTU System is an essential component in any LNG station." - Tony Robinson – Special Advisor Operations, Engineering & Risk, Gasrec Read more Jan 23, 2023 Street Corner Connects Fuel Customers to Store with Order-at-the-Pump on DFS Anthem UX® Street Corner brought the concept of ordering c-store items “at the pump” to customers. Anthem UX's® interactive interface, secure payment technology and customizable programming capabilities is enabling Street Corner to deliver the ultimate personalized and frictionless experience. Read more Apr 3, 2022 DS Dalgleish uses DX Retail® to streamline systems and processes between its Galashiels and Coldstream sites DS Dalgleish uses DX Retail® to streamline systems and processes between its Galashiels and Coldstream sites, making his company more competitive, productive and financially feasible. Read more May 16, 2022 Wildco PES Delivers Smarter Updates with DX Monitor® Wildco PES Delivers Smarter Updates with DX Monitor®, which enables centralized monitoring and management of fuel dispensers and payment modules across their forecourts. Read more Nov 30, 2021 With DFS, Jump Start Stores Reaches New Heights With solutions from Dover Fueling Solutions® (DFS) like DX Promote®, enabling retail fueling stations to give customers an immersive digital experience by delivering targeted advertising alongside other entertainment and informational content throughout the fueling process, a fast-growing retail chain is better able to connect with customers – while standing out from the competition. Jump Start Stores is creating a truly branded experience that’s helping supercharge their growth. Read more Sep 9, 2021 Gebrüder Derksen GmbH Increases Shop Sales and Loyalty Scheme Registrations by 30% T-Media™ by Dover Fueling Solutions® (DFS) helps Gebrüder Derksen GmbH engage with customers during the refuelling process. Instead of focusing on the meter showing the fuel volume and total transaction cost, customers are enticed with special offers inside the store. It is the perfect solution to turn the average three - four minutes of motorist refuelling, into an opportunity for additional sales and margin. The result has been a significant increase in the sales of products being promoted as well as a 30% increase in loyalty programme registrations. Read more Sep 9, 2021 Hockenhull Garages, Ltd. Increases Convenience Store Traffic and Sales with T-Media™ by Dover Fueling Solutions® (DFS) T-Media™ by Dover Fueling Solutions® (DFS) helps The Stage Convenience Store engage with customers during the refuelling process.Instead of focusing on the pump showing the fuel volume and total transaction cost, customers are enticed with special offers inside the store. It is the perfect solution for converting the three to four minutes it takes to refuel into an opportunity to promote products and services to generate additional margin.The result has been a significant increase in sales and customer interactions within the store. Read more Jun 1, 2021 Family Energy Realizes 25% Increase in Sales with Wayne Helix® 6000 Additive Dispensers Family Energy was interested in delivering competitive fuel prices and superior service, a combination it felt could effectively distinguish the Family Energy brand from the competition. By changing to the Wayne Helix 6000® additive dispenser, it could also offer a complete range of fuel options. The combination has led to increased business and margins. Read more May 18, 2021 Ballenoil Increases Fuel Grade Alternatives Without Adding Expensive Underground Tanks The ability to offer several fuel grades without investing in significant infrastructure has allowed Ballenoil to quickly deploy Wayne Helix 6000® Additive dispensers. The sale of premium grades, however, offers additional benefits. Premium fuel commands additional margin. Further, onsite dosing using the Helix 6000® additive dispenser system can be more economical than tying up cash in large purchases of premium grade fuels. Read more CUSTOMER SUCCESS

THOUGHT LEADERSHIP February 20, 2024 Right to the Plug: Changing Charging Habits across Europe EV charging experts Dover Fueling Solutions® (DFS) explore the different experiences of EV drivers across Europe, as consumers aim to reduce costs and their carbon footprint. We also share a handy guide for EV charging amidst cost-of-living concerns. Read More February 5, 2024 Fuel Dispenser Safety and Security As a fuel retailer or service station owner, it goes without saying that dispensers are one of the most important pieces of equipment you have on site. Not only must the dispenser be easy to use by the motorist, it must also operate safely and efficiently, as well as measure out fuel accurately without risk of tampering or fraud. Not only to protect your customers but also to protect the longevity of your fuel business. Read More January 15, 2024 2023: A Year of Fueling Innovation It’s been another year of exciting evolution in the fuel and convenience retail landscape, driven by emerging solutions and shifting consumer preferences. At Dover Fueling Solutions® (DFS), we aim to help retailers stay at the forefront of the fueling industry, and 2023 was no different. In this article, we explore some of the biggest 2023 highlights for DFS markets. Read More December 27, 2023 Three Key Considerations for your Next Fuel Dispenser Purchase Choosing the right fuel dispensers can have significant impact on a site’s success. While greater return on investment can actually be easier today, find out how you can plan for getting the most out of your fuel dispensers. Read More December 13, 2023 Are LNG Fleets Powering Your Festive Deliveries? The festive season means an increase in deliveries around the world as everyone gets ready for arguably the biggest gift-giving occasion of the year. With the amount of deliveries skyrocketing, it means the emissions of vehicles used to deliver them also see increased numbers, which resulted in last December seeing emissions double compared to normal months. Read More December 1, 2023 Alternative Fuels: How Will these Impact the Future of the Forecourt? As Europe moves towards its decarbonization targets with sales of internal combustion engine (“ICE”) cars being banned between 2030 and 2035 and alternative fuels no longer optional, station owners are pausing to reimagine the future of the forecourt. Read More November 21, 2023 The Benefits of an Effective Wetstock Management System Recently Dover Fueling Solutions® (DFS) ran a wetstock monitoring proof of concept (POC) across 10 stations for 6 months. Although tank performance across all stations was within legal tolerance, DFS uncovered many previously unseen issues. This included identification of actual losses of fuel equating to 66K litres per year! Read More Novemer 17, 2023 Fueling a Successful Private Label Strategy with DFS Anthem UX® Many successful c-store retailers have expanded to include private label fuel brands, yet there are opportunities in the forecourt and beyond fuel itself to build a successful private label strategy with multimedia screens built into the Anthem UX® platform on the Wayne Ovation® fuel dispensers. Here are a few key multimedia tactics for captivating customers, enhancing brand awareness and driving private label sales. Read More November 9, 2023 Four Things You Need to Know About the EMEA Fuel Dispenser Ranges With the new Tokheim Quantium®, Wayne Helix® and Wayne Century™ 3 fuel dispenser ranges, – available in Europe, the Middle East and Africa – every detail is taken into consideration to minimize site downtime and installation costs, making the process (and cost) of change as streamlined as possible. Read More October 17, 2023 Not All Aftermarket Parts Are Created Equal As a dispenser ages, it is more prone to the negative effects of wear and tear, inevitably needing parts to be replaced at some point to maintain peak forecourt efficiency; however, not all retailers are in a position to buy a brand-new dispenser, particularly if only one part of the dispenser needs to be replaced. Read More October 3, 2023 Consumer Experience at the Pump: The Future of Fueling In our second annual Future of Fueling report, we surveyed consumers to better understand what they’re looking for from their fueling experiences. Understanding consumer behavior and expectations is critical to the success of fuel and convenience retailing, so we set out to answer questions like, Does the quality of a consumer’s experience matter when they’re choosing a place to fuel up? What kinds of technology or services do consumers truly appreciate? The results may surprise you. Read More September 18, 2023 Future-Ready Forecourt Through Connectivity Technological advancements, changes in consumer behavior and new trends within the fuel retail industry are all reasons why today’s forecourt owners need to look beyond investing in products and solutions that only perform well on their own, and instead, create a forecourt equipped with products and solutions that work well with each other. By doing so, the forecourt becomes connected. But what exactly do we mean by connectivity? Read More September 14, 2023 When it Comes to Conventional Fuel Dispensers, what is the Cost of Change? Despite the move towards decarbonization, internal combustion engine (ICE) vehicles are still prevalent in most markets and, according to some reports, will be in use long after 2030. However, motorists continue to embrace greener transport, with many drivers considering which clean fuel is best for them, while fuel retailers are wondering which investment is best for business. With so much change, why is replacing conventional fuel dispensers so important? Read More August 29, 2023 Electric Vehicle Charger Design: Bigger Does Not Always Mean Better When it comes to EV charging, most drivers want a charger that is safe, secure, and functional – not to mention efficient. But have you ever thought about the design features of the charger itself and what benefit these could bring to a forecourt? Larger EV chargers don’t equal more power or faster charging. In fact, when it comes to EV chargers, bigger doesn’t actually mean better… Read More August 25, 2023 Utilizing Customer Behavioral Trends in Shopping to Drive C-store Profits A little unconventional marketing and assistance from the newest in ordering and advertising technologies – designed with consumer behaviors in mind – can help speed up conversions and solidify a site’s success. Read More August 17, 2023 The Benefits of Electric Vehicles Approximately 477,000 electric vehicles (EVs) are currently being used in the United Kingdom (UK). With the current rise in climate change warnings and the ongoing cost-of-living crisis, it is no wonder people are choosing to jump from their traditionally fueled cars to EVs. Here, we discuss some of the benefits of using EVs, from financial to environmental. Read More July 12, 2023 Digital Transformation at Service Stations: What Does this Mean for Fuel Retailers and the Industry? While society and unforeseeable events can play a huge role in shaping and creating how businesses operate, it’s important to remember that for most fuel retailers, it’s in their ‘nature’ to innovate and look for opportunities that could keep them one step ahead of the competition. Read More July 4, 2023 Hydrogen vs CNG vs LNG vs EV. Which is the Right Future Fuel For You? As motorists continue to embrace greener transport, many drivers will be considering which clean fuel is best for them. For fleet managers and sustainability directors, many will be wondering which is best for business? We drill down into the data and review what your fuel of the future might look like. Read More May 24, 2023 Three Things You Need to Know about DX Power™ DX Power™ connects electric vehicle (EV) chargers into the forecourt systems, seamlessly – offering fuel retailers additional payment options, increased visibility into their sales and forecourt operations while providing customers with a unified consumer experience. The important question is: are you aware of what this flexible and effortless payment bridge is capable of? Read More May 3, 2023 Maximize Customer Acquisition with Multi-Media Dispenser Technology from DFS NACS found an average of only 30-40% of fuel customers make the short walk into the c-store. DFS' uniquely innovative dispenser technology can help you stay competitive in a cutthroat c-store retail landscape. Learn how you can connect with and acquire new customers using DX Promote® on Anthem UX® and AX12™ Enhanced equipped dispensers. Read More March 27, 2023 Hydrogen: A fuel of the Future? The climate change effects, pollution costs, and environmental awareness are driving towards alternative solutions to diesel and petrol vehicles in recent years, so clean energy fueling choices are gaining popularity. One possible solution is the use and integration of hydrogen, particularly for long-haul, heavy-duty vehicles and other commercial transport. Read More March 9, 2023 Leading by Listening: Kendra Keller Wins ARMA’s Executive of the Year Kendra Keller was recently named Executive of the Year by the Austin Regional Manufacturers Association. We sat down with Keller to learn more about her leadership style, the challenges 2022 posed, and what she’s most looking forward to this year. Read More Mar 9, 2023 Sustainability at Service Stations: What Can Fuel Retailers do to Contribute to Global Sustainability? Today, we’re living in a society where the focus on environmental protection and the cultivation of a more sustainable future are ever present. The fuel industry, in particular, has come under scrutiny in recent years, with people looking to business leaders to make drastic changes to their day-to-day operations in order for them to provide more accessible, eco-friendly solutions for global transportation. Read More January 24, 2023 Clean Fuels: Myth-busting Misconceptions Around Electric Vehicles Climate change is seen to be a serious problem for an enormous 93% of EU citizens. As such, it is important to know how you can reduce your carbon footprint and help the environment without compromising convenience. Here, we explore the increasing emergence of EVs and the truth you need to know behind those common misconceptions. Read More December 09, 2022 The EV Evolution: The Future of Fueling As electric vehicles (EV) charging emerges as the new norm, gas station owners should prepare for the future. In doing so, they should consider how they might expand their c-store offerings to deliver the immersive experience consumers seek. By acting now, station owners can meet consumer demand and keep up with trends shaping the fueling industry’s future. Read More November 08, 2022 Powering Progress Through Electrification As the world tries to balance the ever-growing global need for more energy alongside decarbonization to improve sustainability within the transport sector, is your fuel business ready to take on the new opportunities it brings? Read More October 12, 2022 Position Yourself at the Forefront of Fueling with Powerful Tools from Dover Fueling Solutions® DFS is embracing technology, sustainable developments and innovation to help you move beyond today’s industry limits. Follow along for our most recent offerings presented at NACS and now available to you in the North America market. Read More September 28, 2022 Consistent LNG Refueling. Unlimited Storage. The Benefits of the LIQAL BTU Boil-Off Gas Treatment UNIT (BTU) As we move forward, Liquified Natural Gas (LNG) will become one of the mainstream fuels for heavy-duty transport – even more so for the fully sustainable variant bio-LNG – within the fuel and convenience retail industry. It’s an essential part of the decarbonized energy mix, next to hydrogen and electricity, for the transport sector. So, why aren’t there more LNG stations, and why aren’t new LNG powered vehicles being registered by fleet owners? Read More September 9, 2022 What Possibilities Exist with Prizma – the New Connected Mobility and Convenience Retail Hub from Dover Fueling Solutions® We sat down with Raf Tormans, DFS Senior Manager, Product Management, to find out how Prizma can help retailers advance their business with a broader spectrum of payment options, fuel types, connections and profits. Read More August 22, 2022 Real-world Results Prove DFS Anthem UX® User is a Revenue Game Changer Does Anthem UX® platform deliver on its promise of driving incremental sales results? With over a year on the market, we can confidently say yes. Read on for real-world examples of how Anthem UX® platform paired with DX Promote® is helping convenience retailers increase revenue and secure customer loyalty. Read More Aug 8, 2022 The New EMEA Fuel Dispenser Portfolio – Featuring the Latest in Fuel Dispenser Technology from Dover Fueling Solutions® DFS recently launched a new fuel dispenser portfolio packed with our industry leading technology. We sat down with Soren Powell-Holse, DFS’ Director of Product Marketing (EMEA), to discuss these new ranges in more detail and their future within the fuel and convenience retail industry. Read More July 26, 2022 Your Network Choices are Critical. Here’s why Wondering whether you’ve done all you can to protect and future-proof your business from hackers and criminals? We conducted an in-depth interview with Annika Birkler, Senior Product Manager for Connectivity at DFS, and Courtney Hamby, Sales & Support Manager at AvaLAN (a DFS company), to understand how networking decisions impact everything from user experience to station security. Read More June 20, 2022 How the Proposed National Electric Vehicle Charging Network Impacts Forecourts Plans are rolling out on the first-ever national EV charging network, and it's an enormous opportunity for c-stores to build a strong foothold in the market while offering superior customer experiences. Read More May 17, 2022 Harness Technology’s Limitless Potential to Take Your Forecourt to the Next Level The theme of this year’s Dover Fueling Solutions® (DFS) User Conference was ‘No Limits.’ Over three action-packed days, thought leaders and attendees discussed the limitless potential of technology and how to harness it to boost profit, enhance customer experiences and drive customer loyalty. Read More Jan 31, 2022 How Dover Fueling Solutions® is Driving the Evolution of the Customer Experience Peter van Nauw, Sr Product Management Director, EMEA, shares his thoughts on how Dover Fueling Solutions® is Driving the Evolution of the Customer Experience. Read More Jan 25, 2022 Connectivity, Safety and Sustainability: Three Trends That Will Shape 2022 Jen Threlkeld, Sr. Product Marketing Manager, North America, shares her thoughts on the trends that will shape the fueling industry in 2022. Read More Jan 25, 2022 The Future of Clean Fuel We sat down with Lise-Lotte Nordholm, DFS’ vice president of dispenser engineering and new product development, based in Sweden, and Jorg Raven, LIQAL’s founder and CEO, located in the Netherlands, to discuss all things clean energy and its future within the fuel and convenience retail industry. Read More Jan 25, 2022 Dave Lacaille Examines the Value of Trade Shows in Podcast Dave Lacaille, Dover Fueling Solutions® (DFS), joined Ed Kammerer, OPW Retail Fueling, in a podcast with marketing firm DeanHouston+ to discuss the value of live trade shows in the fueling industry. Both experts in fueling and convenience store solutions, Dave and Ed offered unique insights on the 2021 PEI Convention at the NACS Show, as well as the future of industry trade shows post-COVID. Read More Jan 20, 2022 Six Stand-Out Insights from EdgePetrol’s CEO, Gideon Carroll The DFS and EdgePetrol partnership provides retail fuel pricing intelligence to independent owners and operators. Together, we will help customers improve their business operations and results. Live volumes, margins and profit numbers give retailers all the data they need to combat market consolidation, aggressive competition and volatile prices. Read More Jan 19, 2022 Learn more about the Windshield Fluid Dispenser We sat down with Siobhan Finch, Dover Fueling Solutions (DFS) EMEA Product Manager for the Wayne Helix fuel dispenser line, based in the UK, and Mats Ohlsson, DFS Regional Sales Manager, located in Sweden, to find out more about the latest addition to the Wayne Helix™ product portfolio: the Wayne Helix™ 1000 windshield fluid dispenser. Read More Dec 16, 2021 Breaking Barriers: Sara Venkatachalam Sara Venkatachalam was recently recognized with a STEP Ahead Award from the Manufacturing Institute. In this article, Venkatachalam shares a bit more about her journey to Wayne Fueling Systems and DFS, where she has spent the last 10 years of her career. We also explore her passion for mentorship and innovation, what it’s like to be a woman leader in STEM, and more. Read More For our insights and news within Latin America , check out the BLOG . Discover More

< Back CASE STUDY BP Rusocin Selects Wayne Helix® 5000 II and Wayne Century™ 3 Fuel Dispensers for New Service Station AT A GLANCE Customer Name BP Rusocin (distributor = GIA Polska) Location Rusocin, Poland (A1 highway) Challenge The new service station will be dealing with both commercial and retail traffic – with a significant portion of the station's customers being large trucks and heavy good vehicles (HGVs) – the challenge was to ensure efficient and smooth refueling for all traffic. Solution Wayne Helix® 5000 II fuel dispensers and Wayne Century™ 3 fuel dispensers with high flow of 120 l/min. Results The ability to competently serve both commercial vehicles (trucks and HGVs) and passenger cars entering the motorway at high and very high traffic levels, at the same time, without sacrificing service quality for either. Primary Choice Factors The long-standing reputation of Dover Fueling Solutions® (DFS), the Wayne® brand and GIA Polska – the exclusive supplier of Wayne® dispensers in Poland. ​ ​ The BP service station in Rusocin, Poland was specifically built to handle high and very high traffic volumes on the A1 motorway – with the main purpose of being able to efficienlty serve both commercial trucks and HGVs, as well as retail passenger cars. As such, Wayne Helix® 5000 II fuel dispensers and Wayne Century™ 3 fuel dispensers were chosen. The Helix® 5000 II fuel dispenser was selected as an ideal solution for larger stations with significant vehicle traffic. Its long hose reach allows motorists to confidently refuel larger vehicles and trucks; while this model also provides retailers to offer a variety of fuels in one dispenser (separation of gasoline from diesel), so it can accommodate both commercial and retail consumer demands. In conjunction with its relatively small dimensions (just over 1.3 m in length), this dispenser enables retailers to maximize on footprint. All this makes Helix 5000 II perfect for facilities built next to highways, such as the new bp station in Rusocin. In turn, Century™ 3 dispensers are incredibly versatile and lend themselves to suit any application and location. Despite its small size, this model was selected by BP due to its very high flow rate, which ensures it can meet the needs of fleet customers. Additionally, in the spatial design of the service station, two Century™ 3 dispensers were placed in a separate shelter where the largest vehicles can easily fit, regardless of the traffic of passenger cars. "Helix® 5000 II and Century™ 3 fuel dispensers are the ideal solution for larger stations with high traffic volumes. The long hose reach allows the dispenser to efficiently handle larger vehicles, and when combined with the ability to refuel multiple types of fuel, it is an ideal choice for stations serving both commercial and retail traffic", said GIA Tech Poland. https://www.doverfuelingsolutions.com/fuel-dispensers https://www.doverfuelingsolutions.com/contact-us