The importance of Data Science and Data Engineering in Precise Fuel Management Dover Fueling Solutions® (DFS) monitors tens of thousands of underground fuel tanks and dispensers around the world each day. To offer the highest level of protection to its customers, it relies heavily on accurate data. Using both data science and data engineering to evaluate and analyze large sets of data it collects from on-site devices, DFS is able to effectively identify fuel loss from a wide range of sources,including those caused by leaks, meter drift and fraud. How DFS Collects Data from Fuel Stations All raw data from on-site equipment is first gathered by the forecourt controller (FCC), which is connected to the Cloud platform. The FCC then sends this data to the Microsoft Azure IoT Hub to preprocess, and then saves it to Azure storage services, including CosmosDB and Azure Data Lakes. Why DFS Needs to Collect Data Running a fuel retail business is a challenging job that requires thorough monitoring and tracking of all equipment and processes on the forecourt in order to be done successfully. There are a number of very serious issues that can occur on site and lead to environmental damage and potentially severe financial implications, as well as harm to brand reputation which may affect future business. The best way to detect these problems before they become a more serious issue is by analyzing trends and patterns in data over significant time periods. For that, DFS uses carefully-engineered statistical and machine-learning models, which adapt standard techniques for industry-specific purposes by incorporating a great deal of domain knowledge from internal experts. These systems will identify instances of fuel loss accurately and will also flag up measurement and data-entry issues, which may not necessarily mean a forecourt losing fuel. In such cases, expert insight into initial algorithm outputs from skilled data engineers can help to reduce the number of false alarms. This fine-tuning also helps to improve the overall performance of DFS’ wetstock monitoring models over time, meaning it can provide a better service to its customers. DFS systems are able to monitor and diagnose problems on numerous devices that have different operating characteristics and function in different conditions. It manages large-scale analytics and model deployment using Microsoft Azure services and infrastructure, most notably Apache Spark with Azure Databricks and Docker containers, for more complex modeling pipelines. Data science plays an important and often crucial role in the development of DFS’ products, services and solutions. Data-driven capabilities are continually developed and refined to ensure seamless and uninterrupted operation of all fuel station equipment, which helps fuel retailers to lower operational costs and improve profit margins, whilst offering regulatory and environmental protection to keep operators legally compliant.

AUSTIN, TEXAS – [18 July, 2019] – Dover Fueling Solutions® (“DFS”), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging and wetstock management, is pleased to announce a strategic partnership with Microsoft to bring new cloud and IoT solutions to market. Microsoft Azure is an ever-expanding set of cloud services that let organizations build, test, deploy, secure and manage applications, services and solutions.Through this alliance, Microsoft will help enable DFS’ vision to deliver next generation retail site architecture and solutions that will digitally transform the fueling experience for end customers, while delivering retail site operating efficiencies, enhanced consumer experiences and new revenue streams.Microsoft and DFS will collaborate to develop, deploy, promote and support DFS Azure based solutions including the Wayne iSense™ Remote Monitoring and management solution. The iSense remote solution provides real-time updates of fuel dispenser and other support equipment at a retail fueling forecourt. With iSense remote monitoring, a station owner can stay on top of pricing, maintenance issues, flow rates, and much more from virtually anywhere. As an Azure IoT cloud-based solution, it also integrates with other systems so customers can boost security and scale as needed. David Crouse, DFS President added, “We are pleased to partner with Microsoft and to utilize Azure to power IoT solutions. This new alliance will advance DFS proficiency to drive technology, innovation and speed for our retail customers throughout the world.” “Microsoft is pleased to partner with DFS, a strategic provider of technology for convenience retailing, to deliver new Azure-based IoT solutions for fuel dispensers,” said Michael Kuptz, General Manager, America’s IoT Experience, Microsoft. “New Azure based Cloud to edge IoT solutions from DFS will help fuel retailers and convenience store operators save time and money, while providing consistent and secure experiences for customers.”

AUSTIN, TEXAS – October 2, 2019 – Dover Fueling Solutions® (“DFS”), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging and wetstock management, is pleased to announce an agreement with ChargePoint to bring electric vehicle (EV) chargers to retail and commercial locations in North America. The collaboration will add DC fast chargers, Level 2 (L2) AC chargers and fleet chargers to DFS’ product portfolio in North America. ChargePoint is the world’s largest EV charging network, having recently announced that is has surpassed 100,000 places to charge across its global network. With charging solutions across every category where EV charging is required, ChargePoint has a fully integrated portfolio of hardware, cloud services, and service and support plans, with solutions for residential, workplaces, retailers, fleets and beyond. With more than a decade of experience, ChargePoint is committed to making it easy for businesses and drivers to go electric. DFS’ position in the retail fueling industry, together with ChargePoint’s expertise in EV charging, makes this new collaboration an ideal match, and one that will offer substantial benefit to the North American market. “As the transition to electric mobility continues to accelerate, partnerships with companies like DFS are key to expanding access to charging and enabling businesses across industries to be part of the build out of the future fueling network,” said Scott Miller, Vice President of Global Sales Operations and Channel, ChargePoint. “As a leader in the industry, DFS is well positioned to play a significant role in the shift to electric mobility and we are confident that this collaboration will bring tremendous value to the fueling and convenience retail market in North America.” “We are thrilled to work alongside ChargePoint to present our North American customers the option to add electric charging stations to their forecourts,” noted DFS Vice President and General Manager of North America, Kendra Keller. “As part of our commitment to enabling the evolution of consumer experience in fueling and convenience retail, DFS is always exploring new avenues for alternative energy provision, so this strategic partnership with ChargePoint is a logical and exciting step forward in that aim.” To learn more about ChargePoint, visit www.chargepoint.com.

AUSTIN, TEXAS – January 22, 2020 – Dover Fueling Solutions® (“DFS”), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, is collaborating with the McCombs School of Business at The University of Texas at Austin ("Texas McCombs") to host a hackathon at its corporate headquarters in Austin, Texas, January 24-26, 2020. Hackathons can take a number of formats, but generally involve a large group of people collaborating on computer programming problems. The format of the DFS hackathon will involve teams of both undergraduate and postgraduate Texas McCombs students competing against one another using a combination of chosen DFS and Microsoft technologies to create an experience that produces positive customer sentiment and/or business success for DFS or the fuel retail merchant. The technologies at the students’ disposal for this exercise include DFS’ next-generation user experience platform, the DFS Edge IoT gateway, Microsoft Cloud Services, machine learning, and mobile devices. Students will then be judged in the categories of user focus, technical difficulty, innovation, and execution. This will be the second hackathon DFS has hosted for students from Texas McCombs. DFS Vice President of Solutions Engineering Hob Hairston stated, “Dover Fueling Solutions® is excited to continue our partnership with the McCombs School and The University of Texas at Austin. We believe this relationship is one of significant value for our company, the university, and the market, and are thrilled to see the bold new ideas this year’s hackathon will produce.” “The DFS Hackathon is an excellent opportunity for our students to get hands-on experience with digital technologies, while working with a known innovator in the fuel and convenience retail industry.  We appreciate Dover Fueling Solutions’® commitment to supporting higher education and encouraging our students to challenge themselves in this way,” said Molly Gully, Texas McCombs’ Assistant Dean of the Master of Science Programs. In the future, DFS plans to support similarly collaborative and competitive events with multiple universities across various regions around the globe. In partnering with world-class universities, such as The University of Texas at Austin, DFS hopes to develop synergies with academia to drive new innovations and inspire the next generation of industry leaders. DFS is a member of the Advisory Council for the Master of Science in Information Technology and Management (MSITM) program, which is a STEM program at Texas McCombs.

AUSTIN, TEXAS – February 13, 2020 –Dover Fueling Solutions® (“DFS”), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, is pleased to announce that, as part of its commitment to support fuel and convenience retailers’ digital transformation efforts through cutting-edge DFS solutions, the organization has added two new senior leaders to its DFS Solutions business. Matt Tormollen, newly appointed DFS Vice President and General Manager of DFS Solutions, has joined the business bringing extensive industry experience and technology knowledge. With more than 20 years in strategic executive leadership roles, he has held positions leading global research and development for Avalara and serving as President and CEO of FuelQuest. His deep experience in the strategy, execution and marketing aspects of SaaS businesses combined with his success in forming strategic partnerships will be invaluable to DFS in pursuit of its digital transformation. Tormollen holds a Bachelor of Science in information systems management from the University of Maryland. DFS also welcomes Matt James, Senior Director of Product Marketing for the DFS Solutions business. He joins DFS from his recent role as Director of Global Sales and Marketing for Emerson. He brings to DFS a considerable career history, spanning leadership roles in sales and marketing, program management, business development and key account management, and an early career in software development. James holds a Master of Business Administration from the University of Minnesota, Carlson School of Management, and a Bachelor of Science in computer engineering from Iowa State University. “Matt Tormollen and Matt James are welcome additions to our Dover Fueling Solutions® team and DFS Solutions, and I am delighted to have their caliber of leadership at the forefront of this critical growth business component for our customers and for DFS,” said DFS President David Crouse. “We look forward to having their energy, creativity and vast expertise on board for this next phase of our company’s tenured history.”

AUSTIN, TEXAS – February 15, 2020 –Dover Fueling Solutions® (“DFS”), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, has recently partnered with Shell to co-develop and roll out Self-Checkout Kiosk across a number of Shell fueling stations in the Netherlands in order to reduce queues and improve the purchasing experience for its customers. Equipped with the DFS Self-Checkout Kiosk, visitors to Shell sites are now able to scan for their own fuel, as well as in-store products, and make their purchases in a single, harmonised transaction. After a series of successful tests, Shell plans to extend the solution to its deli by Shell stations (sites with bakery service) in the coming weeks in order to promote an all-inclusive experience, with the vision of rolling out the solution to its motorway service stations later in the year. The development of the DFS Self-Checkout Kiosk is derived from close cooperation between various teams across the Shell network and a partnership with DFS. Christel Boevé, Shell Marketing Channel and Insights Manager, has been leading the innovative project and has been delighted with the results so far. "We were able to fully trial the kiosk in just eight short weeks”, Boevé commented. “Following this, priority has been given to stations with a deli facility, but we are now testing the solution at various Shell motorway stations and expect that it will be implemented across our motorway network very soon.” Visitors to the DFS Self-Checkout Kiosk sites now have the option to take charge of their fuel and convenience purchasing experience, giving Shell staff greater flexibility in managing their roles, the ability to pay more attention to their guests and the capability to serve them in a more personal way. Giving visitors the choice between being helped at the checkout counter or scan and checkout themselves has already gone a long way in reducing queues and improving efficiencies across the Shell empire. Experienced hostess Lynn works at Shell Boulevard in Zeist, the Netherlands, and has been heavily involved in the project from the beginning. "Fewer and fewer people who visit Shell bakery service stations just want to pay for their refuelling alone,” Lynn explained. “A long queue is a frustration for many guests, especially when they don't have a lot of time. Self-scanning is a huge advantage for both the customer and the Shell network.” Kurt Dillen, VP Business Development, DFS, said, “Our new self-checkout solution, developed in an agile way with Shell, is delivering the ultimate enhanced customer experience and will help the station owner to improve throughput and reduce their operational cost.”

Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, has recently partnered with Shell to co-develop and roll out Self-Checkout Kiosk across a number of Shell fueling stations in the Netherlands in order to reduce queues and improve the purchasing experience for its customers. Equipped with the DFS Self-Checkout Kiosk, visitors to Shell sites are now able to scan for their own fuel, as well as in-store products, and make their purchases in a single, harmonised transaction. After a series of successful tests, Shell plans to extend the solution to its deli by Shell stations (sites with bakery service) in the coming weeks in order to promote an all-inclusive experience, with the vision of rolling out the solution to its motorway service stations later in the year. The development of the DFS Self-Checkout Kiosk is derived from close cooperation between various teams across the Shell network and a partnership with DFS. Christel Boevé, Shell Marketing Channel and Insights Manager, has been leading the innovative project and has been delighted with the results so far. "We were able to fully trial the kiosk in just eight short weeks”, Boevé commented. “Following this, priority has been given to stations with a deli facility, but we are now testing the solution at various Shell motorway stations and expect that it will be implemented across our motorway network very soon.” Visitors to the DFS Self-Checkout Kiosk sites now have the option to take charge of their fuel and convenience purchasing experience, giving Shell staff greater flexibility in managing their roles, the ability to pay more attention to their guests and the capability to serve them in a more personal way. Giving visitors the choice between being helped at the checkout counter or scan and checkout themselves has already gone a long way in reducing queues and improving efficiencies across the Shell empire. Experienced hostess Lynn works at Shell Boulevard in Zeist, the Netherlands, and has been heavily involved in the project from the beginning. "Fewer and fewer people who visit Shell bakery service stations just want to pay for their refuelling alone,” Lynn explained. “A long queue is a frustration for many guests, especially when they don't have a lot of time. Self-scanning is a huge advantage for both the customer and the Shell network.” Kurt Dillen, VP Business Development, DFS, said, “Our new self-checkout solution, developed in an agile way with Shell, is delivering the ultimate enhanced customer experience and will help the station owner to improve throughput and reduce their operational cost.”

AUSTIN, TEXAS – February 18, 2020 Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, is pleased to announce that Kurt Dillen, DFS VP Business Development, will be the keynote speaker at the Bosch Connected World conference, a leading conference on IoT and digital transformation.  As part of DFS’ commitment to support fuel and convenience retailers towards digital transformation, Kurt Dillen will present on this topic to some of the 3,500+ attendees. The conference will take place at the STATION-Berlin, Germany, between the 19th and 20th February. It is a meeting point for product and solution development experts which attracts executives, decision-makers, digital transformers, innovators, developers and IoT enthusiasts from industries from all across the globe. Over the two-day event, thought leaders from some of the world’s most influential companies are offered the opportunity to share best practices, success stories, customer cases and strategies, in order to promote future business and development. Kurt Dillen will join over 170 other experts to share his knowledge and experience on integrating and working with IoT enabled devices. His presentation, entitled ‘Digitalization of the Fuel Retail Industry’, will be delivered between 03:30pm – 03:50pm (CET) on the 19th February and will give listeners insight into how DFS is working towards creating a truly interconnected forecourt through IoT and cloud solutions, with the help of its collaborative partnership with Bosch. Kurt Dillen commented, “I am honored to have been given the opportunity to speak at such a renowned event, which has really taken off in recent years. Tokheim® and Wayne Fueling Systems products and solutions have pioneered the fueling industry with advanced technology and focus on digital transformation.  Being asked to speak at this conference as a keynote speaker really shows that the industry recognizes our success and expertise.” He continued, “In 2020, I’m excited to announce that we will continue to lead the way in technology and IoT and transform the fuel retail industry by launching several new innovative products, services and solutions.” To learn more about DFS, visit www.doverfuelingsolutions.com. Further information about the Bosch Connected World Conference can be found on https://bosch-connected-world.com/.

Dover Fueling Solutions® (“DFS”), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is pleased to announce its new partnership with Huntsville, Alabama-based wireless Ethernet company AvaLAN, to bring its secure wireless communication technology to market with DFS products for the first time. The partnership between DFS and AvaLAN commences with the North American release of DFS Wireless Connect. This plug-and-play secure wireless ethernet system eliminates the need to excavate and re-wire the forecourt or rely on aging, low-speed wiring, allowing sites to support the latest dispenser functions and features, such as EMV® payment, media, diagnostics, mobile pay, loyalty programs, and interaction with the back office, which require a fast network to manage the communication and security. With DFS Wireless Connect, transmissions utilize a proprietary protocol combined with advanced encryption technology and have possibility for segmented networking for a logical separation of secure payment card holder data all the way out to the dispenser. This will allow retailers to have a separate subnetwork for secure outdoor payment data and thereby a simpler PCI Data Security Standard (DSS) audit. “We are excited to be able to offer our AvaLAN solutions to all North American DFS fuel retailers. This secure wireless communication technology will help optimize the retailer’s business while increasing data security and simplifying the transition to EMV,” said AvaLAN CEO and President Matthew Nelson. “This secure, proven technology from AvaLAN is a great complement to the Dover Fueling Solutions® product portfolio and will help our customers upgrade their forecourt networks to support the latest and future dispenser features,” noted DFS President David Crouse. “As a company committed to enabling the evolution of consumer experience in fueling and convenience retail, we are thrilled to be taking this step forward.” For more information about AvaLAN’s secure wireless solution, click here.

Dover Fueling Solutions® (“DFS”), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is pleased to welcome Source North America Corporation to its family of exemplary DFS distributors. Since its founding in 1979, Source North America has provided customers with innovative product solutions that include point-of-sale (POS) and fuel management, piping and containment systems, canopy lighting, storage tanks and equipment, and submersible pumps, as well as trailer delivery logistics, e-commerce and expertise about the fuel industry. Additionally, Source North America offers comprehensive fuel site planning through its SOLUTIONS Design Group. “DFS has shown its dedication to the market segment and innovation with technological advances on multiple fronts,” said Source North America CEO and President Glen Corkill, “and we are extremely excited at the prospect of building and strengthening a mutually productive long-term relationship with Dover Fueling Solutions®.” “With Source North America joining DFS’ excellent network of distributors, retail fueling operators across the country will be ensured access to the full Dover Fueling Solutions® portfolio of products,” said Kendra Keller, General Manager and Vice President of DFS, North America. “We look forward to the new opportunities this relationship brings to further our mission of being a leading provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries.” To learn more about Source North America, visit www.sourcena.com.

Dover Fueling Solutions® (“DFS”), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, is thrilled to announce the launch of its highly anticipated DFS Anthem UX®. This revolutionary user experience platform is making its debut in North America on DFS’ Wayne Ovation® fuel dispenser. Featuring a 27” touchscreen display, super-intuitive functionality, personalized content, multi-language selection and multiple media options through DX Promote®, part of the DFS DX™ connected solutions platform, the Anthem UX® introduces consumers to a new kind of fueling experience. It is the first of its kind to give customers the ability to fine-tune their experience, while also providing retailers with the tools and data they need to maximize each customer interaction with targeted advertising and promotions, as well as integrate loyalty apps. “We are very excited to be launching the DFS Anthem UX® platform to the market,” said DFS President David Crouse. “We believe this product will revolutionize every aspect of the customer experience. From touchscreen interaction, wireless connectivity, recognition, media, security, contactless payment options and more, the Anthem UX® platform truly equips the retailer with endless flexibility and futureproof possibilities, while also creating an experience that is fast, easy, relevant and even fun for consumers.” For ordering information and to learn more about the Anthem UX®, visit www.doverfuelingsolutions.com/AnthemUX.

Dover Fueling Solutions® ("DFS") a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, is delighted to announce its new agreement with Bilpa S.A. for the provision of its Fairbanks wetstock management services to the Uruguay and Paraguay markets. Bilpa is based in Montevideo and is a longstanding DFS distributor of Wayne® products, as well as those of ProGauge and Dover® sister company OPW predominantly selling fuel dispensers and nozzles, swivels and hoses etc. throughout the region. Now, with the addition of the Fairbanks fuel monitoring service, Bilpa can increase its offering to the circa 500 strong fuel stations in Uruguay, starting with a significant historical data analysis pilot for a leading oil company. The new service will assist site owners to comply with the recently introduced underground storage tank control measures, with both the service itself and the accompanying reporting seen as a positive contribution towards conformity. Bilpa is a renowned company in the industry, not only selling refuelling equipment, but also providing maintenance, construction, engineering projects and consultancy services, and employs approximately 130 staff. Walter Dura, President of Bilpa, said: “We are honoured to be able to add the Fairbanks expert monitoring service to our offering. With the introduction of the new regulations surrounding SIR leak detection, the service will be an extremely sought-affer addition from our customer base. We look forward to working with DFS for years to come.” Andy Sullivan, General Manager and Senior Director Wetstock, DFS, commented: “We are extremely excited to partner with Bilpa and to bring our real-time wetstock management services to the South American continent for the first time. As well as having the peace of mind that even the smallest instances of fuel loss won’t go unnoticed, fuel station operators will also be able to benefit from the full depth of our solutions, which help them to understand trends, lower operational costs, improve margins and stay compliant. As a licensee of the Fairbanks wetstock management platform, Bilpa will be able to leverage the team’s many decades of experience in providing wetstock software and services, whilst crucially maintaining the local presence and market understanding that will ensure that customers get the most compelling value possible from the service. We’re confident that fuel station operators will quickly see the benefits and come to rely on Bilpa’s monitoring services as a key component of running their businesses.”