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  • Dover Fueling Solutions® Announces New Wetstock Management Solutions Partnership with Alvic

    Dover Fueling Solutions® (‘DFS’), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is thrilled to announce its new licensee agreement with Alvic for the distribution of its Fairbanks wetstock management services in Mexico, Central America and Peru. Alvic is headquartered in Barcelona, Spain, but has an operation established in Mexico City, in addition to a direct and indirect presence in ten countries across Central and South America. Established in 1986 by Jaume Arcarons, who is still the current CEO, Alvic is also known as Servicomput SAU. Alvic is a renowned supplier of systems and payment software, as well as hardware solutions for the downstream fuel industry. With the addition of the Fairbanks wetstock management service to its portfolio, Alvic can now enhance its appeal to its already strong customer base in the region. As a direct result of this new partnership, the scope for potential future business for DFS is considerable, with over 22,000 fuel stations operating in the area. Victor Garduño, Director General Alvic Mexico, said: “We are very pleased to be able to add the Fairbanks expert monitoring service to our current offering, which provides us with a unique advantage in the market to deliver unmatched wetstock monitoring capabilities. We are really looking forward to providing this service to the region, where the opportunities for our customers to invest in advanced, analyst-led, third-party monitoring up to now have been limited.” Roc Arisa, Director General Alvic Group noted “This collaboration is a good strategic move for Alvic and one which I am sure will help to reinforce our commitment to our clients and deliver them an excellent return on investment.” Andy Sullivan, General Manager and Senior Director Wetstock, DFS, commented: “We are delighted to announce our partnership with Alvic to bring our wetstock management services to Central and South America, where having a wetstock licensee presence is key for growing our share in the market. I am confident that by working together, we can deliver a service that will exceed customer expectations.” Tim Firkins, Business Development Senior Manager for wetstock at DFS added “We’re convinced that Alvic is uniquely placed to deliver our wetstock solutions to the region, drawing on its many years of experience in providing service and system led value to its customers. I look forward to continuing to develop this partnership as the Alvic network grows; the region has huge potential.

  • Dover Fueling Solutions® Launches DMP Probe

    Dover Fueling Solutions® (DFS), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is proud to announce the launch of a brand-new addition to its family of fuel management products: the DFS DMP Magnetostrictive Probe(2). This global solution – and the only probe from DFS that can be purchased, installed and used anywhere in the world – is set to revolutionise fuel management for fuel retailers. Using magnetostrictive technology, the DMP Probe provides continuous and highly accurate readings of liquids inside of the tank, and is currently available as a wired model, with the release of the wireless model following later in the year. The DMP Probe has the ability to monitor all fuel types and additives, including bio fuels and AdBlue®, whilst also supporting density, phase separation, leak detection and inventory management through the purchase of optional density float kits and aqueous ethanol floats (AEF). The DMP Probe is compatible with a wide range of DFS’ fuel management products, including the ProGauge MagLink LX family of consoles, the ProGauge MagDirect console, the Wayne Fusion® automation server, and the OPW Fuel Management Systems SiteSentinel® NanoT® and Integra consoles, and also has a range of impressive certifications, including ATEX, OIML, UL and IECEx. Stefano Scatena, DFS ATG General Manager, said: “The launch of this highly-anticipated product is a very positive step for DFS, and enables us to offer a truly global solution to our customers. The DMP Probe is compatible with all other probes and consoles in the DFS product portfolio, making it very simple to integrate with existing fuel management solutions. We’re excited to launch this revolutionary probe to our customers, who have come to expect only the very best performance and quality from DFS products, and look forward to promoting the wireless version later this year.” Fergus Heading, DFS ATG Product Manager , said: “Our teams have worked very hard developing and testing this product to the highest standard over the last year. The launch of this probe takes us one step closer to achieving our company mission: to be a leading global provider of advanced, customer-focused technologies, services and solutions in the fuel and convenience retail sectors.”

  • Dover Fueling Solutions® Appoints New Vice President and General Manager for Latin America

    AUSTIN, TEXAS – September 25, 2020 – Dover Fueling Solutions® (‘DFS’), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is pleased to announce the appointment of Hector Trabucco as its new Vice President and General Manager for Latin America (LatAM). With full responsibility for leadership and development, Hector will play a key part in maximizing business growth opportunities and strengthening DFS’ position in the LatAM market. Hector joins the business from his most recent role as Group Managing Director for LatAM and the Caribbean with Fluke Corporation, a manufacturer, distributor and service provider of electronic test tools, biomedical equipment and networking solutions. His previous roles include Vice President of ABIMAQ CSMEPS in Brazil and President of LatAM and the Caribbean for Gilbarco Veeder-Root, as well as various leadership roles of increasing responsibility over his 15 year tenure with ExxonMobil in both Texas and Argentina. He brings critical experience managing large regional teams and leading successful turnarounds in various markets and lines of business. Hector holds a Master of Business Administration degree from the Universidad del CEMA in Argentina and a Bachelor of Science degree in industrial engineering from the Instituto Tecnológico de Buenos Aires, Argentina. “Attracting a leader of Hector’s caliber into the business is a great endorsement of our strategy and ambition in the LatAM region. He brings a great deal of fueling solutions experience to the role and is a proven, successful leader in business growth for the Latin American market,” said DFS President David Crouse. “I am excited to have Hector’s strength and capabilities on board, which will be vital as we continue to develop and expand in the region.”

  • Dover Fueling Solutions® invests in UVC technology to help prevent COVID-19 spread

    DUNDEE, SCOTLAND – October 5, 2020 – Dover Fueling Solutions® ("DFS") a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is pleased to announce that it has recently taken delivery of a THOR UVC® disinfecting robot in a bid to help prevent and control the spread of coronavirus infection at its facility in Dundee. The UVC device was delivered on 3rd September and is currently undergoing comprehensive trials to establish the best possible practice to be adopted for site disinfection and sanitisation. The safety, health and wellbeing of its employees is of paramount importance to DFS. When COVID-19 first forced the UK into lockdown, the Scottish government classified DFS Dundee as an essential business and therefore required the facility to reopen and provide support to other essential services and key workers. Since then, DFS has been working hard to implement the strictest health and safety procedures to protect its people. Enhanced safety protocols have been in place since production staff returned to work on 31 March, 2020. Among these ongoing measures are enhanced sanitisation practices, one-way employee foot traffic, regular “fogging” procedures to desinfect the entire site, and strict social distancing rules above and beyond what is recommended by the government. The introduction of UVC robotics takes the company a step further in its efforts to enhance the protection of its employees. UVC robotics takes cleaning and sanitisation at DFS Dundee to the next level. Focusing on autonomous operation, the machine will allow the company to ensure that disinfection processes within the premises are thorough and consistent, and existing manual resources are well allocated. The device is also readily portable, meaning that it can be utilised in all areas of the facility. "THOR UVC® is the very latest high-powered disinfection robot, that can work fully autonomously around public spaces,” said Annette Crowe, Sales and Marketing Director at Finsen Tech, the manufacturer of the device. “It uses shortwave ultraviolet-C light technology, which is proven to kill a large variety of common surface and airborne pathogens, including coronavirus. UVC disinfection is clinically proven, reaches floor to ceiling and is significantly more efficient than manual cleaning. The latest generation robot, acquired by DFS, generates more power than preceding UVC technologies, which is helpful in killing the new strains of viruses.” Mark Husband, EMEA EHS Manager at DFS noted, “We are fully committed to protecting our staff’s health, safety and wellbeing and have invested significantly in keeping the factory COVID-safe over the recent months. To get the highest level of protection from the spread of the virus, we are always looking for ways to work smarter and obtain the most cutting-edge solutions available to automate our sanitisation process. Our extensive research indicated that the technology behind the THOR UVC® robot is at the forefront of the coronavirus fight and widely used in medical settings and test centres . At the moment, we are trialling the device and fine-tuning our internal processes. We are on-track to roll out the facility-wide UVC disinfection in the next couple of weeks.”

  • DFS' Wayne EMV Protocol Selected by Conexxus as Outdoor Payment Terminal Industry Standard

    AUSTIN, TEXAS – NOVEMBER 24, 2020 - Dover Fueling Solutions® (DFS), part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, is pleased to announce its Wayne® EMV® protocol specification has been approved by the Conexxus Forecourt Payment Terminal Group to serve as the forecourt outdoor payment terminal (OPT) industry standard. The effort highlights the DFS and Conexxus collaboration to drive standards and innovation for the convenience and petroleum market. Conexxus is a non-profit, member-driven technology organization dedicated to the development and implementation of standards, technologies innovation and advocacy for the convenience store and petroleum market. The mission of the Conexxus Forecourt Payment Terminal Group is to develop and adopt standards to facilitate the integration of payment terminals on the forecourt. The adoption of the Wayne protocol marks Conexxus’ first standard protocol publication for OPTs within the industry. This is groundbreaking in an area that traditionally has utilized device-specific and supplier-specific specifications, which makes device interoperability at retail locations much more difficult to achieve. “The released Conexxus forecourt OPT standard is a clear example of how the industry can come together to quickly solve industry issues, through contributing the base data standards as Dover Fueling Solutions has done, and Conexxus working groups dedicated to getting these enabling standards in the field,” said Conexxus Executive Director Gray Taylor. “Retailers and their vendor-partners quickly came together to solve an issue keeping the industry from EMV compliance, and achieved this before the EMV deadlines of this coming April.” “We believe having a Conexxus standard for outdoor EMV payments will facilitate integrations and certifications to meet the upcoming liability shift,” stated DFS Vice President of Global Key Accounts and Marketing Brad Schumacher. “Many point-of-sale systems and electronic payment servers have already integrated the Wayne protocol, so it is a logical process for Conexxus to use it to create the initial standard, as well as enhancements to meet future needs, such as point-to-point encryption.” The Wayne® brand has been an industry leader in forecourt outdoor payment products and solutions for over 50 years and became part of Dover Fueling Solutions® in 2016 through acquisition. The official release of the Wayne EMV protocol specification defines the XML protocol for control of fuel island payment devices; pump-integrated or as a stand-alone. The standard includes the ability to manage magnetic stripe, EMV and NFC transactions, and control the consumer interface.

  • DFS Appoints Wendi Pitman as Vice President of Digital Customer Experience and IT

    AUSTIN, TEXAS – 25 November 2020 – Dover Fueling Solutions® (‘DFS’), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is pleased to announce the promotion of Wendi Pitman to vice president of the newly created digital customer experience (CX) organization and IT team. Wendi has been with DFS for the past 15 years, building up a wealth of experience in the information technology business partner space. During this time, she has consistently demonstrated valued leadership of DFS’ digital and IT efforts, including developing and implementing successful strategies for IT infrastructure, governance and global team support, while also modernizing its systems and processes. Prior to DFS, Wendi held positions of increasing IT leadership responsibility with Newell Rubbermaid/Burnes Group and Newellco. In this new digital CX and IT role, Wendi will be responsible for developing a new digital strategy for the DFS customer experience. Her focus areas will include designing digital solutions for customer ordering, integrating multiple systems, and designing end-to-end solutions that improve and enhance DFS’ existing tools, services and engagement metrics. She will also identify next generation methods of capturing additional customer and market opportunities. “Appointing a leader of Wendi’s competence into this new role will go a long way in helping DFS achieve its vision of becoming aproduct leadership and technology company,” commented DFS president David Crouse. “An important strategic company objective is to position DFS as a leader in the digitalized customer experience and we are confident that Wendi’s proven success with us as a technology and systems expert as well as her proficiency in understanding, interpreting and realising the voice of the customer with the creation of new products will be invaluable in helping the company attain success in this area.”

  • Dover Fueling Solutions® Releases Brand-New ProGauge MagLink LX 4 Console

    AUSTIN, TEXAS – November 30, 2020 – Dover Fueling Solutions® (DFS), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging and wetstock management, is pleased to launch its next generation console, the ProGauge MagLink LX 4 console. The brand-new tank gauge console supersedes the previous MagLink LX model and features several impressive upgrades and enhancements, including the introduction of state-of-the-art “touch and swipe” technology, resulting in a truly immersive and interactive experience for the user. Coupled with enhanced graphics, including realistic 3-dimensional storage tank renders that give an accurate visualisation of the fuel stored in underground tanks, this intelligent technology enables fuel retailers to effortlessly glide between screens, zoom in and activate buttons to easily view all tank data instantly. All of this, as well as a brighter screen and a faster processor, makes the MagLink LX 4 console the most advanced tank gauge console on the market today. The MagLink LX 4 console also integrates seamlessly with many products and services from within DFS’ vast portfolio, including wetstock applications such as the Fairbanks expert monitoring service and the new DMP magnetostrictive probe, which combine to give site owners a complete fuel management solution for their network. The superior graphical display gives an instant visualisation of all fuel inventory on site, enabling fuel retailers to quickly make informed decisions over their wetstock. “We are extremely proud to be able to launch this brand-new MagLink LX model,’ said Fergus Heading, Business Development Snr Manager, ATG Business Unit. “The DFS team has been working very hard over the past 12 months to ensure this latest generation console exceeds expectations for our customers, and I can confidently say we have achieved just that. “The drill-down elements on the MagLink LX4, as well as the clear iconography, make it very simple for users to easily locate the exact information they need as fast as possible and also ensures the gauge is a universal and accessible solution for customers across the world, as DFS strides towards achieving its vision of being the leading global provider of enhanced technologies, services and solutions in the fuel retail and convenience sectors.”

  • Dover Fueling Solutions® Appoints Gasgrup as new Wetstock Licensee in Turkey

    AUSTIN, TEXAS – January 19, 2021 – Dover Fueling Solutions® (DFS), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is pleased to announce its new licensee agreement with Gasgrup for the provision of its Fairbanks wetstock monitoring service in Turkey. Gasgrup was founded in 2009 and for the last 11 years has been a successful solutions partner for international companies in the petrol fuels sector, including those encompassing remote site management, engineering, installation and automation. Already a valued distributor of Dover’s OPW, KPS and Wayne Fueling Systems product lines, Gasgrup will now add Fairbanks expert monitoring solutions and fuel loss prevention services to its offering, helping to improve profit margins and lower operational costs for its large customer base. Irfan Akdoğan, General Manager at Gasgrup, said: “We feel extremely positive about this new partnership we have secured with DFS. Adding its industry-leading fuel management solution to our portfolio of services will really help us to strengthen our presence in the growing Turkish marketplace. We are already the primary choice for many leading fuel retailers across the region and are confident this new addition will take us to the next level.” Andy Sullivan, General Manager and Senior Director, Global Wetstock, at DFS, commented: “Gasgrup has already more than proven their value to DFS as a distributor for the Wayne® brand. Their expertise in the market and their vision to be ‘the first choice of the best’ – which is synonymous with DFS’ mission to be the ‘leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries’ - makes them an ideal candidate to roll out the Fairbanks expert monitoring service in the region. Andy Fawcett, Business Development Senior Manager, DFS, continued: “DFS’ fuel management service is already well established in Turkey, but we believe that this partnership with Gasgrup will certainly help to further increase our foothold in the region. As a licensee of the Fairbanks wetstock management platform, we’re confident that fuel station operators will quickly see the benefits and come to rely on Gasgrup’s monitoring services as a key component of running their businesses.”

  • DFS Launches Groundbreaking Digital Transformation Connected Solutions Platform: DFS DX™

    AUSTIN, TEXAS – February 9, 2021 – Dover Fueling Solutions®, a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is pleased to announce the launch of the DFS DX™ connected solutions platform enabling digital transformation for the global fueling and retail industry. DFS DX™ delivers operational cost reductions, increased sales, and an enhanced customer experience through a combination of intelligent connected cloud solutions. DFS DX™ is the industry’s first open, global, and common cloud platform that harnesses advanced analytics and IoT and to deliver five core innovative solutions focused on customer experience and asset optimization. These five core solutions span wetstock management, remote asset monitoring, targeted advertising and media at the dispenser, fleet fueling site management, and point of sale management. These solutions empower fuel retailers to identify fuel loss in real-time, optimize dispenser uptime, increase sales through targeted advertising at the fuel dispenser, centrally manage point-of-sale solutions and control an entire fleet from a single interface. Matt Tormollen, VP and General Manager, DFS Solutions said, “The DFS DX™ platform provides a common set of cloud-enabled services that are leveraged across all DFS DX™ applications to drive increased time-to-value for our customers and lower cost of ownership. Not only are these applications implemented in true edge computing IoT model to drive value closest to the point of impact, but we’ve built it from the ground-up to enable third-parties, customers and partners to easily integrate their clouds and applications – which is a real game-changer to radically transform the face of the fueling industry. These innovations continue to exceed all expectations as we march toward our goal of being the leading global provider of enhanced technologies in the fuel retail and convenience sectors.” DFS DX™ utilizes Microsoft’s secure and scalable Azure IoT platform to gather and quickly process a multitude of secure data points to deliver real-time information that helps fuel networks drive efficiencies and cost savings while providing security and scalability. These solutions deliver easy, convenient, actionable insights to track and manage day-to-day business activity on the forecourt, and ultimately transform the customers’ experience and optimize site asset performance. To learn more, visit www.doverfuelingsolutions.com/dfsdx

  • DFS Unveils DX Fleet®

    AUSTIN, TEXAS – February 23, 2021 – Dover Fueling Solutions® (DFS) a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, is pleased to announce the launch of DX Fleet®, part of the DFS DX™ connected solutions platform, which enables digital transformation for the global fueling and retail industry. DX Fleet® gives owners and operators the ability to manage fleet fueling enterprises from anywhere, through a single interface software platform, powered by Microsoft Azure. As part of DFS DX™, the industry’s first open, global and common cloud platform that harnesses advanced analytics and IoT, DX Fleet® enables companies to quickly reconcile transactions across multiple sites, while ensuring sites stay up and running at peak condition. Access to site-generated alerts gives owners and operators the ability to manage assets to help ensure any error can be easily diagnosed and resolved, from anywhere at any time. As an IoT cloud-based solution, the integration with other systems is seamless, eliminating any lost time and maximizing efficiencies. “We are excited to introduce the first solution as part of the DFS DX™ connected solutions platform: DX Fleet®,” said Michael Boyd, Director of Product Management – Fleet Solutions, Dover Fueling Solutions®. “Offering end-to-end solutions to our customers that will help them access real-time data insights, unlock alerts and notifications, and ultimately save time will give them the confidence they need to ensure their fleets are running at optimal efficiency.” “Using traditional polling methods, it could take as long as 45 minutes to retrieve all of our transactions. With DX Fleet®, we can log in and download the data in less than a minute,” said Jeff Rowden, Director of Cardlock, Coleman Oil. “Having notifications from the sites gives us the ability to know there is an issue without having to wait to be notified by a customer that there is a problem.” By combining next-generation software technology with the power of 130 years of industry experience, fleet owners, operators and managers can now streamline their remote operations unlocking the power of the future. For more information, visit www.doverfuelingsolutions.com/dxfleet.

  • Dover Fueling Solutions® Announces New Wetstock Management Licensee Agreement with Wennstrom

    AUSTIN,TEXAS (24 February 2021) – Dover Fueling Solutions® (“DFS”), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is thrilled to announce it has signed a new, three-year licensee agreement with Wennstrom to provide its wetstock management services in the Nordic region. Wennstrom is one of the largest distributors of fuel-related products and services for the northern European transport market through its offices in Sweden, Norway, Denmark and Finland, delivering intelligent solutions for storing, distributing and refilling energy. The company already has a contract to sell DFS’ Wayne and ProGauge products, as well as carry out servicing and parts installation work, having been a long-standing partner and distributor for DFS for nearly 10 years. As a major player in the fuel services sector, Wennstrom has a strong foothold in the market and is already making significant headway with the provision of wetstock monitoring services to existing customers from their analyst centre in the Nordics. This new agreement will mean access to expert backing from DFS’ analyst support centre in Skelmersdale, UK, which is the largest fuel management analysis centre in the world. “We are really pleased to have signed this new agreement with Wennstrom,” said Tim Firkins, Senior Manager, Business Develoment. “Wennstrom has more than proven their value to DFS over the many years they have partnered with us, which makes them the ideal fit to roll out our expert wetstock services to the Nordic market, which is home to over 10,000 active fuel stations. We are more than confident this partnership will be instrumental in facilitating future DFS growth in the region.” Andy Sullivan, General Manager and Senior Director, Global Wetstock, DFS, continued, “The Wennstrom Group is dedicated to serving the market with the best products, services and maintenance for fuel distribution and refuelling sites. Adding the Fairbanks expert monitoring service to their already strong portfolio will mean that both Wennstrom and DFS can continue to grow their business presence in this very profitable market, and achieve great things over the coming years.” Øystein Tangen, Managing Director of Wennstrom Norway, added, “There is in an increased focus in the market on wetstock management, in order to protect the environment from the negative impact of fuel leaks. Our customers are not only concerned for the environment, but they also want to protect their business reputation and improve profitability by reducing fuel leaks to ground. The expert monitoring carried out by Wennstrom’s analysts, trained by specialists at Dover Fueling Solutions®, means instances of fuel loss can be quickly detected and the root cause swiftly identified, helping our customers to achieve these common goals. We look forward collaborating closely with the DFS Wetstock team going forward.”

  • DFS Announces® DX Promote® to Digitally Transform Fuel Dispensers

    AUSTIN, TEXAS – March 9, 2021 – Dover Fueling Solutions® ("DFS"), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, is pleased to announce the launch of DX Promote®, part of the DFS DX™ connected solutions platform. DX Promote® provides retail fueling owners and operators with a centralized rich content management platform that transforms fuel dispensers into automated selling machines featuring locally targeted advertising at each fueling point. DX Promote® allows retailers to advertise their goods and services through an integrated digital experience at each fueling point, which will help drive customers inside the convenience store, increasing retailer sales and profit margins. Driven by Microsoft Azure, DX Promote® not only leverages next-generation technology to centrally manage and deploy day and time appropriate advertisements, but it also boosts in-store sales, on-site car washes and other services, and ultimately increases overall average per-visit revenue and profit. “In addition to helping our customers drive engagement, differentiate and showcase their products, the DX Promote® user experience has been designed to streamline operations by creating a simple process to upload and change the promotional and media content customers see at varying stages of the fueling process,” said Reggie O'Donoghue, Senior Director of Product Management at Dover Fueling Solutions®. “This is part of our company’s core mission – enabling the evolution of the consumer experience.” DX Promote® initially launched in July 2020 with the DFS Anthem UX®. Today’s launch adds DX Promote® support for both the Wayne Ovation® and Wayne Helix® fuel dispensers, provides new enhancements to the cloud-based user interface, and continues support for the Anthem UX®. “DX Promote® on the Anthem UX® platform is by far the biggest technology leap we have seen in gas pumps since we got into this industry 25 years ago,” said Marvin Poota, Owner and Operator, Wixom BP. “We highlight our food service from our kitchen, individual product promotions and pictures of inside the store. It has been refreshing to see this shift in technology.” For more information, visit www.doverfuelingsolutions.com/dxpromote.

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