July 26, 2022 Your Network Choices are Critical. Here’s why ​ New to networking and need a crash course? Wondering whether you’ve done all you can to protect and future-proof your business from hackers and criminals? We conducted an in-depth interview with Annika Birkler, Senior Product Manager for Connectivity at DFS, and Courtney Hamby, Sales & Support Manager at AvaLAN (a DFS company), to understand how your networking decisions can impact everything from user experience to station security. Read on to see what our experts have to say. Why Network Security Matters in Fuel and Convenience Retail Question: We talk about network security and MNSP, but a lot of people are wearing many hats running a business and don’t have time to become experts in this. Can you describe in the simplest of terms how these work and why they’re important? Just as you maintain a private internet network in your home to transmit files between devices, make online payments, and store personal information, your business needs the ability to communicate between dispenser and store systems. This is where secure networks come into play. That technology began as serial wired systems with cables running underground between fuel dispensers and stores. Over time, it’s advanced to wireless options that are faster, more secure, and easier to maintain. Our latest technology in DFS Wireless Connect acts just like an invisible Ethernet cable connecting fueling points to stores in the most secure way so credit card and personal info can’t be stolen while being transmitted on the forecourt. The transition to Ethernet communication systems offers the higher speeds now required to transact with EMV payments. Question: Why is network security so critical for retailers and c-store owners? Consumer and payment data are constantly transmitted from dispenser to store, and the unique outdoor payment model of a fueling station puts it at higher risk than networks locked behind shop doors. It’s important for anyone with a gas station to protect this data in addition to business-sensitive information such as on personnel or store financials. Criminals not only can intercept sensitive personal or payment data but install viruses if they manage to break into the system. Question: Should smaller chains or independent store owners really be investing in this? The U.S. is behind other markets in EMV implementation, but now that it’s catching up, criminals are looking for the next weak point after card skimming improvements. C-store owners not implementing top security measures – particularly smaller independently owned locations – will be the weakest link as bigger retailers upgrade security. So really, networking investments are important for any fuel retailer of any size. What to Consider When Choosing your Network Question: Can’t someone just capture sensitive data by plugging a “Network Skimmer” into an open network port inside the dispenser? How can I secure the Ethernet ports inside my fuel dispensers? Wayne Ovation® fuel dispensers have door security sensors to alarm site managers of tampering. This can happen even faster at sites implementing DX Monitor® to track dispenser functionality in real-time. DFS Wireless Connect in dispensers with Anthem UX® prevents unknown devices from connecting by managing Ethernet ports on wireless devices. They operate in Managed mode, as well as extending the secure payment zone all the way out to the dispenser. If you try to mimic an external unit or subscriber unit, the network doesn’t recognize the unknown device and won’t transmit. Overall, if the wireless unit detects any funny business (invalid logins, reset attempts, improper setting configuration) it will wipe itself of data before that gets into the wrong hands. Question: Is it really just about payment security? It’s not just about what transmits from dispenser to store systems [payment data], but what flows out as well. Fuel dispenser technology is advancing at a quick pace, and c-stores have more options than ever for sharing promotions and in-store information out to customers on the forecourt. With secure wireless networks, larger media packages for store promotions and important dispenser communications can be sent to dispenser screens with improved connectivity. Retailers won’t be able to send those over limited serial wire setups. Operating in managed mode on some DFS dispensers, non-secure data such as media is separated from the secure payment data. This minimizes risk of tampering with payment data when implementing new cloud services on gas stations. It’s an all-around more secure setup, minimizes what's included in the PCI audit, and is a better experience for both customer and site owner. Question: We often hear “connectivity is key”. Explain this. If your network is disconnected, you face downtime. It’s a severe drawback because the whole station can go down and quickly cost you valuable business. If a wired system goes bad, you have bigger problems that will inevitably require higher cost and take longer to repair. If your wireless unit goes bad, you simply swap an individual component. Accessibility is a key win when it comes to investing in a wireless Ethernet network. You no longer need to worry about digging down to buried wires, allowing for much quicker installation, maintenance and upgrades. The technology of DFS Wireless Connect is essentially “plug and play”. Authorized technicians can install one in minutes to keep your forecourt up and running. With secure connectivity, you also have the value of future-proofing and accommodating add-ons without extensive downtime. DFS Wireless Connect is designed for scalability. It can be used for any Ethernet data transmission on your forecourt, and as your forecourt grows or upgrades, there are no concerns regarding system bandwidth. Wireless units can easily be added without any downtime. Connectivity Impacts Experience Question: The need for speed is real, but why should we care about speed in terms of customer experience? When you have a legacy system such as FlexPay Connect (BCRM) or Wayne Connect, you have to wait for each dispenser to finish “talking” before another one can begin transmitting. Users can experience this delay as lag. When there are plenty of nearby options for fueling, it could be enough of a deterrent to keep them from coming back. With Ethernet connections, dispensers can simultaneously connect and transmit. Secure Wireless Ethernet increases transaction speeds for a better customer experience. Question: Finally, what makes AvaLAN noteworthy when it comes to selecting a networking solution and managed network service provider (MNSP)? AvaLAN has been designing communications solutions specifically for the fueling industry for 17 years. Our products are made to have best-in-class security and are easy to install and maintain. We’re expanding on our connectivity offerings, and will soon introduce AvaLAN MNSP, a Managed Network Service Solution that will seamlessly integrate with other AvaLAN and DFS products yet remain agnostic for various site configurations. AvaLAN is a leading market solutions provider for high speed secure wired and wireless networking. DFS has a combined history of 450 years in the fuel and convenience retail space among our legacy brands, and the addition of AvaLAN in 2021 further strengthens DFS’ position as a leading global provider of end-to-end customer-focused technologies, services and solutions specifically in this industry. ​ Useful Links https://www.doverfuelingsolutions.com/partners/avalan Back to DFS Insights Speak to an Expert ​

September 14, 2023 When it Comes to Conventional Fuel Dispensers, what is the Cost of Change? ​ Despite the move towards decarbonization, internal combustion engine (ICE) vehicles are still prevalent in most markets and, according to some reports, will be in use long after 2030. However, motorists continue to embrace greener transport, with many drivers considering which clean fuel is best for them, while fuel retailers are wondering which investment is best for business. With so much change, why is replacing conventional fuel dispensers so important? The answer? Aging dispenser equipment will eventually need to be replaced to avoid breakdowns, as normal equipment wear and tear could lead to nozzles becoming inoperational, resulting in forecourt congestion and queuing. New dispenser equipment would also ensure retailers are able to provide motorists with the best technology and user experience to cater and adapt to increasing consumer expectations. In terms of longevity and low total cost of ownership (TCO), offering a mix of both clean and conventional fuels on one forecourt is a sure-fire way to satisfy consumer trends while staying one step ahead of the competition. For modern businesses, change is not only healthy but essential for success; however, managing change comes at a cost. So, what is the cost of change should you decide to replace your conventional fuel dispensers? What is the Cost of Change? Simply put, the cost of change is how much money you will need to pay to change or upgrade your service station. When it comes to fuel retailers, they will have to take into consideration the costs associated to install new equipment, remove old equipment, as well as any impact to revenue (e.g., due to out of use dispensers, etc.). No matter the industry, cost of change is something many will have had to take into consideration at one point or another, however, the change and uncertainty associated with the energy transition, as well as consumer trends, make the cost of change more prevalent. It’s important to compare the potential costs of change versus not implementing anything at all. While it can seem easier to maintain the status quo rather than cause upheaval, the reality of doing nothing or delaying action could end up costing you more money in the long run. Another way to look at it is this – can you afford to not keep your service station relevant, welcoming and operational at a time when your competitors are making investments to ensure longevity? Why it is Important to Look at Alternatives? In recent years, the energy sector has seen a dramatic increase and focus on sustainable and clean energy sources, such as electric and hydrogen vehicles. Although there are more electric vehicles (EVs) on European roads today than a decade ago, the population of electric cars is only predicted to be around 17% by 2030 (according to the 2022 European EV Charging Infrastructure Masterplan). In addition, hydrogen has only recently been introduced as a strong choice for long-haul, heavy duty vehicles and other commercial transport in the last few years. This means that over the next 10 years, there will still be many motorists who haven’t yet made the switch to cleaner fuels. In turn, this will result in the need for many petrol and diesel nozzles to remain in operation to refuel the remainder of the car population. Can fuel retailers be expected to effectively serve customers well into 2030 without replacing fuel pumps? While developments in clean fuel infrastructure continue at pace, there is still a place for traditional fuels on the forecourt, particularly as the average lifespan of an EU ICE car is 12 years. Even though ICE car sales are decreasing, it’s pertinent to note that 2022 sales remained strong, with 52.8% of passenger car sales registered as petrol or diesel across the continent. Fuel retailers will be required to carefully balance the needs of their customers during this period of transition and will have to invest in the replacement of aging conventional fuel dispensers at least once during this period, alongside their clean fuel investments. Replacement of conventional fuel dispensers are needed to bridge the “gap” as motorists’ transition to cleaner fueled vehicles; thus, driving the need for the fuel retail and convenience industry to tailor their offering to match the evolving car population and mobility needs. Challenges and Calculating the Cost of Change? When it comes to replacing fuel dispensers, it’s not always a straightforward process. There are many things that should be taken into consideration, such as how best to secure a new dispenser to the ground. For example, what installation frames already exist and how easy will it be to anchor a new dispenser? And how does the new dispenser connect to existing systems, such as the point-of-sale? In this section, we look at some common challenges when it comes to cost of change, and how the new EMEA DFS dispenser ranges – Tokheim Quantium®, Wayne Helix® and Wayne Century™ 3 fuel dispensers – solves these challenges. Civil works - Dispenser Footprint Problem: Dispenser size matters when evaluating options to replace an aging dispenser, as big differences in footprint might lead to an increased cost for civil works. Solution: Each dispenser in DFS’s new product range has been optimized with a small footprint to ensure an easier on-site fit, wherever needed. Advantage: This eliminates the need to break out existing pump islands to install a new pump cradle, limiting installation costs for low TCO. Civil works – foundation cradle Problem: Replacing an aging dispenser with a new fuel pump could lead to additional costs to install a new pump cradle. Solution: The new DFS dispensers have an optional adaptor plate which ensures secure fixation into the existing space – both for legacy DFS dispensers, as well as other dispenser models. Advantage: This eliminates the need to break out existing pump islands to install a new pump cradle, limiting installation costs for low TCO. Pump Island Pipework – inlet connections Problem: Replacing an aging dispenser may lead to increased costs to modify pipework for inlet connections to the new dispensers. A new replacement dispenser might not connect to existing systems. Solution: The new DFS dispensers have been engineered so inlet positions are similar to legacy DFS dispensers and other dispenser models available on the market. Advantage: This eliminates the need for pipework modifications in the island, resulting in minimal installations costs for low TCO. With DFS dispensers, every little detail is taken into consideration to minimize site downtime and installation costs, making the process (and cost) of change as streamlined as possible. Little things really do make a big difference. Why Change to a DFS Dispenser? Engineered with field-proven global components and corrosion resistant materials, the new EMEA DFS dispenser ranges offer exceptional reliability, accurate fueling, enhanced safety and low TCO. Retailers looking to upgrade can rest assured they are investing in a dispenser built to last. Minimal Drift Fuels differ from country to country and can attack component materials and seals, causing leakage or dispenser breakdowns. The robust design of the new DFS dispenser ranges utilize high fuel resistant materials, so no special meter is required for harsh fuels. This makes the Tokheim Quantium®, Wayne Helix® and Wayne Century™ 3 dispenser ranges incredibly versatile, as the meter can handle a broad range of fuel types and is more likely to continue to deliver optimal performance as fuels evolve when compared to other dispensers available on the market. Additionally, all three dispenser ranges have certified accuracy and exude superior stability for minimal drift with all fuel types over the lifetime of the dispenser. Reliable Quality and Performance Constant day-to-day operational use can cause dispenser components to wear over time, leading to breakdowns and nozzle outage, which in turn reduces trading capacity, however, DFS dispensers are built to last. Engineered with high-quality materials and field-proven components, DFS dispensers also encompass strong corrosion protection to deliver reliable performance time and time again, ensuring nozzle availability for full trading capacity – not to mention less maintenance requirements for low TCO. Low TCO Limited maintenance access or complex methods for field interventions can lead to higher costs for parts and labour. The Quantium®, Helix® and Century™ 3 fuel dispensers are specifically engineered to maintain accuracy, requiring less maintenance and service interventions over the dispenser’s lifetime. In fact, these dispensers have been designed to make maintenance both safe and efficient for shorter service interventions. Each model in the new EMEA dispenser range benefits from quick-hose connectors and DFS patented double bump pipework connections to provide less impact on trading capacity and minimize maintenance costs from less parts and shorter labour times. Safe and Secure Manoeuvring and handling of new dispensers during installation can pose a major QHSE (quality, health, safety and environment) risk, but the new DFS dispenser range helps mitigate that risk, as each model in the Quantium®, Helix® and Century™ 3 dispenser range has been engineered with embedded lifting holes in the base frame. This helps facilitate the safe and efficient manoeuvre of dispensers during installation. With other dispensers, lower quality sealing components have a higher risk of developing leakage, again causing a QHSE risk. The DFS Piston meter is specified with a high-quality elastomer seals, and the pumping unit and filter-pot is specified with high-quality flour silicone seals and o-rings for increased durability. This provides a strong resistance to ever-evolving fuel grades, energies and additives to prevent leakages from developing, as well as lowering the QHSE risks and maintenance callouts. Improved User Experience When motorists go to a service station it can often be busier than expected, with many drivers parking up at the nearest available dispenser to refuel – whether the fuel tank is on the same side as the dispenser or not. Often, great force is required to pull out a hose retraction mechanism to properly reach the tank inlet on the opposite side of the vehicle, so users can adequately refuel. The Quantium®, Helix® and Century™ 3 models have been designed with the end user in mind. With a range of different hose reach mechanisms available, long hose reach with less pull force can come as standard. Not only does this make it easier for motorists, it ensures optimal forecourt flow as motorists can park and fill up from every pump island position. Balancing Change Investing in change is not always an easy decision to make, especially with so much uncertainty in relation to global decarbonization and net zero goals. For many, it will be simpler to forgo change altogether until industry direction becomes clearer; however, this might come at a high cost – from mounting maintenance fees and dissatisfied consumers facing more and more dispenser breakdowns to aging equipment or disappointment from lack of availability of clean energies. For many, change - and the cost of change - is daunting, but if fuel retailers wait too long to leverage the technology needed now, they are going to fall behind competition and risk not being part of the future forecourt. If fuel retailers must replace aging equipment, then many will want to invest in a dispenser range designed to last – a range that provides reliable, long lasting quality to ensure less service interventions for low TCO. DFS is committed to providing leading products and solutions to its customers, regardless of which energy they choose to distribute and retail. Useful Links https://www.doverfuelingsolutions.com/fuel-dispensers https://www.doverfuelingsolutions.com/clean-energy-dispensers Back to DFS Insights Speak to an Expert References

May 8, 2021 Building a legacy of reliability Hector Trabucco, Vice President and General Manager of Latin America, Dover Fueling Solutions® (DFS) The story of Dover Fueling Solutions® is marked by innovation and evolution. Moreover, it’s built on a solid foundation of safety, security and reliability. When the company founders of Wayne Fueling Systems – one of the legacy brands under DFS – first met with investors in 1891 seeking $10,000 to create the Wayne Oil Tank Company, they had no idea they were founding what would become one of the world’s leading suppliers of fueling systems. Now, it’s quite possible there’s not a single driver on Earth who hasn’t used a Wayne fuel dispenser. Our company continues to celebrate a legacy with several brands and products that have changed not only the industry, but the way people live their daily lives. And while we are a global company, I’m especially proud to share the impact we’ve made in Latin America. Driving Innovation in Brazil At DFS, listening to our customers has always been the cornerstone of our business practices. In the late 1920s, when several customers in Brazil expressed interest in purchasing locally-produced gas pumps and paying in cruzeiros, we listened. By 1930, the Wayne subsidiary Equipamentos Wayne do Brasil, S.A. was set up in a small Rio de Janeiro storefront with only three staff members. The operation quickly flourished and twice had to move into larger quarters, eventually settling at what would become our current location on Timbo Avenue in 1955. Since then, we have continued to learn, grow and listen. Today, our Rio de Janeiro facility is the primary assembly plant for all Wayne fuel dispensers sold in Brazil and other South American countries. It is also the main assembly plant for Wayne products exported to most countries in the Middle East and Africa, as well as customers in large parts of Asia Pacific. Moreover, in 2004, what started as a modest operation became the sole global production center for the machining and assembly of Wayne’s core hydraulic components, including meters and pumping units. Providing security with Wayne Now, we look to the future while remaining focused on what our customers care about most. In Brazil, like many other parts of the world, there are concerns about fraud and therefore a huge demand for security. A fuel dispenser is a piece of transference equipment for a highly essential and strategic product, so the challenge to maintain its security is huge. It’s not uncommon for some in our industry to look for disloyal, unethical or disrespectful competitive advantages, which encourages and stimulates the fraud market. However, because DFS – through its Wayne brand – has a legacy of secure and reliable technology, our company has become the biggest trailblazer in anti-fraud protection. Since the beginning, we have cultivated a culture of wearing the customer’s shoes. Therefore, in addition to building robust, quality equipment, our biggest investment is to ensure Wayne dispensers are the reliable, secure and innovative choice to fuel your dreams, both as a gas station owners and end customers. Over the past 90 years, Wayne® has emerged as a leading technology provider in the fight against fraud based on our sophisticated control platform. An investment in such secure equipment translates into being recognized for preserving the image and reputation of the establishment that purchased it. More importantly, this smart purchase allows the entrepreneur who owns a gas station to focus on his or her business, because with Wayne technology, security is inherent. Continuing traditions of safety Our company leaders regularly hear from customers who say choosing Wayne® fuel dispensers has brought significant improvements in the security of their business. This is one of the greatest compliments any company can receive. And at DFS, the safety and security of our customers is always top of mind as we design and build our products. Our highly complex software, designed specifically to combat fraud, makes it impossible to generate source codes by reverse engineering. In addition to the security features, the advanced electronics in our dispensers provides statistical information, including calibration history among other diagnoses. In addition to having the National Institute of Metrology, Quality and Technology INMETRO certification from the Brazilian regulatory agency that evaluates compliance requirements for automotive products manufactured in or exported to Brazil, our products are also certified by the International Organization of Legal Metrology (OIML). A global leader in safety, the equipment sold from our Brazil facility is then distributed worldwide. Reliability. Innovation. Security. At Dover Fueling Solutions®, it’s more than what we do – it’s who we are. We are proud of our progress over the past 130 years, and we will continue driving the industry forward with our leading products and solutions for many years to come. Useful Links http://www.doverfuelingsolutions.com/dispesners http://www.doverfuelingsolutions.com/contact-us Back to DFS Insights Speak to an Expert ​

December 13, 2023 Are LNG Fleets Powering Your Festive Deliveries? ​ The festive season means an increase in deliveries around the world as everyone gets ready for arguably the biggest gift-giving occasion of the year. With the amount of deliveries skyrocketing, it means the emissions of vehicles used to deliver them also see increased numbers, which resulted in last December seeing emissions double compared to normal months. In fact, emissions from transport have been on the rise since 2021, nearly rising back to pre-pandemic figures, with heavy goods vehicles (HGVs) being the second largest contributors only behind cars. It’s understandable that the holiday season is a busier time for transport logistics with 130 million cards and parcels delivered by Royal Mail in the UK in 2022 and Denmark exporting and transporting over 10 million Christmas trees. ​ The natural increase in HGV and long-haul deliveries within the season means many companies may be looking at alternative fuels to reduce the emissions produced. Liquefied natural gas (LNG) could be that solution, and many may not realise some delivery companies are already employing them for deliveries. With the concentration of LNG refueling stations increasing across the continent, the majority of which are in Western Europe and Asia, many of your presents ordered from depots might actually have been shipped using LNG fleets. Dover Fueling Solutions® (DFS) has offered expert insight into the benefits of LNG, as well as identifying which of the big brands you might not have realized are already invested. Why use LNG? Natural gas is still an abundant resource that can be utilised as LNG to act as an alternative fuel source to traditional fuels. On emissions alone they offer a welcome change, producing 40% less carbon dioxide than other non-renewable fuels making it one of the cleanest fossil fuels available. Plus, with LNG being clean burning and bio-LNG being created from organic waste, CO2 emissions can be reduced up to 100%. A huge benefit is that it’s imported into Europe and the UK from several markets around the globe, meaning it’s not expected to see cost increases like can currently be seen with electricity. Nor is it connected with the price of oil, so it can result in being 10 – 25% cheaper than diesel depending on your market. For HGV drivers, LNG doesn’t take away from the driving experience or the performance of the vehicle but in fact offers one very important positive: they are compliant with current and expected future emission standards. Not only will this mean that vehicles fuelled by LNG should be able to enter environmental zones toll-free, but they will also play a huge part in delivering a net zero 2050. One additional benefit, especially over the festive period, is LNG engines are 50% quieter than diesel engines, meaning they’re within territory for a peak quiet certification for a peak Quiet Truck in Silent mode of 71dB(A). This means that loading times can be more flexible to provide a greater quality of life in city centres, as well as being an improvement for late-night holiday deliveries to not disturb quieter areas. ​ If you’re planning on getting your festive food delivered to your home, it’s likely it was delivered by a fleet employing LNG as its chosen fuel. Major supermarkets have been investing in LNG, and in the UK alone, two of the giants, Tesco and Asda, have both made the switch. This trend has continued throughout Europe with Spanish supermarket chain Mercadona, EDEKA in Germany, and Dutch chain Albert Heijn improving their efforts to employ the use of LNG in their fleets. Lidl is another chain that has been pushing for alternative gases within its fleet, employing both LNG and compressed natural gas (CNG) to fuel their delivery services in Switzerland. Beyond supermarkets, major international delivery companies are investing more in alternative fuels like LNG. DHL has forecast a reduction in carbon emissions by 2,200 tonnes through replacing 20 diesel vehicles with LNG specifically for its M&S fleet. Amazon has become a powerhouse in deliveries globally and in 2021 added 1,000 CNG trucks to their European fleet, showing how prevalent the shift towards these alternative fuels has become. Evri and UPS have followed suit and have begun investing heavily in LNG to expand the eco-approach to transport logistics. This means that many of the parcels delivered to you this winter ready to give to family, friends, and loved ones could be shipped or delivered by a vehicle utilising an LNG engine. The shift towards LNG being incorporated into transport logistics strategies marks a much wider evolution in the way the transport and shipping industry approaches its fuelling. Consumer behaviours are also transitioning as they become more aware of how sustainable and environmentally friendly the products they buy are, including how they are delivered. Knowing their orders are being delivered in a way that isn’t contributing to further emissions can offer the environmentally conscious consumer greater peace of mind this festive season. After all, isn’t a greener future for generations to come one of the greatest gifts of all? Useful Links https://www.doverfuelingsolutions.com/clean-energy-dispensers https://www.doverfuelingsolutions.com/clean-energy Back to DFS Insights Speak to an Expert https://www.eceee.org/all-news/news/toxic-fumes-are-comin-truck-pollution-will-double-over-christmas/ https://drive.google.com/file/d/1f6agnFRoVaoOGOV7QrlqfNTt2zAZBR5L/view https://drive.google.com/file/d/1rA0K5nq6XiFA87-xOXq4wGkw08WSffF8/view https://uk.worldoptions.com/news/christmas-logistics-facts-and-figures https://ec.europa.eu/transport/infrastructure/tentec/tentec-portal/map/maps.html?layer=11,12,13,14,15 https://www.nationalgrid.com/stories/energy-explained/what-is-liquefied-natural-gas-lng#:~:text=LNG%20produces%2040%25%20less%20carbon,harmful%20to%20the%20earth's%20atmosphere https://www.calor.co.uk/commercial-gas/solution-for/transport/lng https://www.ey.com/en_pl/law/the-role-of-carbon-neutral-lng-in-the-energy-transition https://www.voslogistics.com/sites/default/files/assets/files/Vos%20Logistics%20Whitepaper%20LNG%20EN%20(web).pdf https://www.offshore-energy.biz/tesco-to-fuel-its-hgv-fleet-with-bio-lng-uk/ https://www.volvotrucks.co.uk/en-gb/news/press-releases/2020/december/asda-scales-gas-fleet-fast-with-huge-volvo-fh-lng-order.html#:~:text=on%20renewable%20fuels.-,Asda%20is%20taking%20delivery%20of%20202%20Volvo%20FH%20LNG%20tractor,more%20than%2080%20per%20cent https://www.offshore-energy.biz/spanish-supermarket-chain-mercadona-to-add-40-lng-powered-trucks-to-its-fleet/ https://www.iveco.com/en-us/press-room/release/Pages/German-supermarket-chain-EDEKA-to-convert-its-700-vehicle-fleet-to-low-CO2-by-2025-with-IVECO-S-WAY-LNG-trucks.aspx https://www.ngva.eu/practice/lidl-switzerland-uses-biogas-trucks-for-service/ https://www.dhl.com/gb-en/home/press/press-archive/2022/dhl-introduces-20-bio-lng-trucks-into-m-s-fleet.html https://www.fleetnews.co.uk/news/van-news/2021/11/18/amazon-to-add-1-000-gas-powered-iveco-trucks-to-euro-fleet#:~:text=Amazon%20has%20signed%20a%20deal,will%20be%20delivered%20in%202022 Evri adopts multi-fuel solution for multi-asset delivery fleet (fleetnews.co.uk) Bikes, EVs and LNG trucks: How delivery giant UPS is steering 'beyond diesel' | GreenBiz

Nov 29, 2021 Innovation Will Fuel Our Success: Transformation Tips For Fuel Site Owners And Operators Jocelyn Sexton, Director of Marketing and Communications at Dover Fueling Solutions®. Originally published in Forbes magazine online. Nov 15, 2021, 07:15am EST Marketers and professional communicators are keenly aware of the once-unthinkable disruptions the Covid-19 pandemic has created in the global economy. In the fueling industry, as we begin to work our way out of the initial shocks and interruptions of normalcy, recovery continues to pose its own unique challenges, particularly for the customers we work with. Right now, our industry is tackling issues like fuel shortages (paywall), which can be disruptive to economic activity and supply chains. Even once those areas stabilize, we will still need to figure out how to solve long-term challenges like the need to produce cleaner energy while ramping up to meet the energy demands of a growing global population. And of course, our customers want to run profitable businesses. ​ I saw these concerns firsthand in early October 2021 when I attended my first industry conference since December 2019. Participation was down a bit, but hopes were high. And while it was fantastic to finally meet some customers, distributors and co-workers face-to-face (although often while wearing a mask and maintaining distance), we confirmed that some structural changes — like the shift to remote work and the necessity for virtual meetings — might really become permanent. There are also more immediate, day-to-day challenges site owners and operators face that have been magnified by Covid-19 and our long journey toward a post-pandemic period. At Dover Fueling Solutions® (DFS), I work with a team of professionals dedicated to helping our industry solve these issues. Here are my recommendations for addressing them. Stand Out From The Crowd One of the most common challenges I see fueling station owners and operators face is how to help people understand who they are — and what makes them different from the station down the road. Of course, this is not unique to our industry; creating a brand with a unique and differentiated value proposition is key to the success of all businesses. But gas stations can seemingly blend together, and fuel serves as a commodity. Now that more people are staying at home due to the shift to remote work (U.S. travel in millions of vehicle miles is down from 2019) — differentiating yourself as a brand is more vital than ever. When our customers ask us how best to achieve this, we usually start by recommending they consider the forecourt consumer experience. In the fueling industry, the “forecourt” essentially refers to the area outside the store, including the fuel dispensers, the parking lot and beyond. Innovation in this area was previously limited to incremental improvements in lighting, signage and adding consumer conveniences. But the most advanced of today’s fuel dispensers make customers feel like they are interacting with giant iPads, and one secret to making them truly your own lies in your branding. Customize your forecourt with your logos and colors, of course, and think about how to use digital transformation to create something truly special. Think that aspect of the engagement experience through to ensure it’s the most accurate possible representation of your brand. Know When It’s Time For A Change Like many industries, fueling is a traditional one — with roots that go all the way back to the industrial revolution. Many companies in our industry could benefit from digital transformation. But the barriers to implementing technology can be formidable, from paying for it to implementing and managing it. Even the terminology itself can be intimidating. Cloud services, Internet of Things (IOT) devices, augmented reality: These are not terms or concepts many of our clients are familiar with. So education and patience are key. When you are ready to begin your digital transformation, make it a successful one by thinking about what your customers’ unique needs and desires are, and then build your strategy around solving those problems. Consider what your competitors are doing. Can you offer something different? Leverage industry resources, like blogs and other sources of industry information — and don’t allow a limited budget to deter you. There are digital transformation solutions available at almost every price point, including many products and services that you can customize to your needs. Jocelyn Sexton is global Director of Marketing and Communications at Dover Fueling Solutions®, overseeing brand awareness & demand generation Useful Links https://www.forbes.com/sites/forbescommunicationscouncil/2021/11/15/innovation-will-fuel-our-success-transformation-tips-for-fuel-site-owners-and-operators/?sh=29987221af42 Back to DFS Insights Speak to an Expert ​

Novemer 17, 2023 Fueling a Successful Private Label Strategy with DFS Anthem UX® ​ In recent years, convenience stores have recognized the importance of offering private label products to differentiate themselves from competitors and boost profitability. On the consumer side, private label food brands have become increasingly popular as affordable options that still offer quality and value. The Hartman Group, a consumer research firm, found that 91% of consumers agree a good experience with private label products makes them trust a store more, with 74% saying they shop at a store specifically because of the private label brands. Many successful c-store retailers have expanded to include private label fuel brands, yet there are opportunities in the forecourt and beyond fuel itself to build a successful private label strategy with multimedia screens built into the DFS Anthem UX® platform on the Wayne Ovation® fuel dispensers. Here are a few key multimedia tactics for captivating customers, enhancing brand awareness and driving private label sales. Grab Attention with Visual Content on the Dispenser Multimedia fuel dispensers present a unique and captive marketing opportunity, with a 1-to-1 focused audience in customers fueling their vehicles. Displaying engaging visual content related to private label products enables c-stores to grab customers’ attention during this otherwise idle moment. In marketing, this attention-grabbing opportunity is called Zero Moment of Truth (ZMOT), and it’s the first of four key points in the consumer journey that influence a purchase and affect loyalty. The ZMOT happens when shoppers recognize a need or want, then gather information to fulfill it. A well-crafted video advertisement showcasing the quality, value and uniqueness of private label offerings can pique curiosity during the ZMOT and drive customers to purchase in the store. Multimedia dispensers also allow marketers to drive brand awareness through the Rule of Seven, which states it takes an average of seven interactions with a brand before a customer acts. By running an ad at the dispenser, retailers put their messaging in front of high-frequency fuel customers multiple times and achieve the Rule of Seven more efficiently. Highlight Private Label Benefits with Media C-stores must effectively communicate the benefits and differentiators of their private label products to entice the customer to purchase. For example, one promotional strategy enabled with the Anthem UX® platform comes through dual-zone media – allowing stores to show national offerings on the upper zone and private label brand promotions on the lower zone. Through a dual-zone media comparison, stores can emphasize positive differentiators in price, size, quality and other features between private label offerings and major national brands. Advertising a private label product alongside a national counterpart can elevate private label benefits, building awareness, trust and loyalty over time. Custom content on dispenser screens can also be a tool for educating and informing customers on quality sourcing and production processes behind private label offerings, which further build credibility and trust among those who may be hesitant to try private label items. Content highlighting nutritional information, product origins or sustainable practices positions private label products as reliable and conscientious choices, enhancing their appeal. Leverage Cross-Promotion and Upselling to Build Your Brand Advanced fuel dispenser screens offer an excellent opportunity for cross-promoting and upselling private label products. By integrating offers on video screens, convenience stores can encourage customers to consider complementary items within their private label range. Dayparting, a common screen advertising strategy, entails targeting audiences with ads at specific times of day based on trending demands and behaviors. For example, offering up a private label coffee option with breakfast ads could target morning commuters, whereas chip add-on offers could aim for afternoon snackers, both maximizing campaign performance. Such a strategy helps increase the visibility and desirability of private label products while simultaneously boosting overall store sales. A study by Cadent Consulting Group found that 54% of millennials say the availability of a store brand influences their choice of retailer. Designing video advertisements and incentives that appeal to this and other demographic audiences can help secure a strong consumer base for private label product lines. Custom content on the Anthem UX® platform can further be used to deploy targeted private label campaigns and loyalty offers for specific demographic groups. Building a Brand-Differentiating Private Label Strategy In the competitive landscape of convenience stores, a successful private label strategy can be a game changer. Leveraging the multimedia digital screens on the Anthem UX® platform presents a unique forecourt opportunity to engage customers and drive in-store sales of store brand products. Deployment of at-dispenser content designed for driving awareness, highlighting benefits and differentiators, and promoting cross and upsell campaigns can help c-stores build a thriving private label strategy that sets them apart from the competition. Useful Links https://www.doverfuelingsolutions.com/consumer-experience-dfs-anthem-ux-platform https://www.doverfuelingsolutions.com/fuel-dispensers Back to DFS Insights Speak to an Expert The Hartman Group report entitled “Brand Ambition: Food and Beverage Private Brands & Beyond.” https://www.hartman-group.com/webinars/2112427415/path-to-purchase-the-role-of-brand-in-guiding-shoppers-choices-report-highlights Cadent Consulting Group. eMarketer: Private Labels Influence Retailer Choice - Cadent Consulting Group Cadent Consulting Group (cadentcg.com)

THOUGHT LEADERSHIP August 26, 2024 Are Your Finances Fuel Proof?: The Economic Importance of Wetstock Management Fuel losses may be causing more strain on your business than you think. Read More July 10, 2024 Convenience Turned Advertising: Ordering at the Pump Did you know c-store dining market share is growing? Now is the perfect time to capture the developing market of shoppers interested in c-stores as a dining experience, and ensuring quick and enhanced visits can help. Read More June 26, 2024 Driving Connectivity Technological advancements, changes in consumer behaviour, and new trends within the fuel retail and convenience industry are all reasons why today’s forecourt owners need to look beyond investing in products and solutions that perform on their own. Read More May 29, 2024 UNITI Expo Success for Dover Fueling Solutions® It’s time for change, both on the forecourt and in the c-store – which is why DFS chose the UNITI Expo to launch several brand-new products and solutions to help retailers future-proof their fuel retail business. Read More April 26, 2024 An Interview with Marc Daft, Dover Fueling Solutions' Newest Sales Leader New head of North America Sales, Marc Daft, has taken his fair share of risks opening new doors during his professional journey. Having recently stepped into leading one of DFS’ largest sales teams, Marc leans on his ability to build relationships and promote growth. We sat down with Marc to find out more on who he is as a leader, a peer, and what he’s excited about to come. Read More April 24, 2024 Hydrogen Cars: Are We There Yet? Will we see more euro-centric manufacturers committing to hydrogen vehicles? Will EMEA countries transition from having hydrogen-fueled vehicles concentrated in the transport and logistics sector to the everyday motorist? Read More April 11, 2024 DFS held its 2024 User Conference in Austin DFS held its 2024 User Conference in Austin the week of March 25, and this year’s theme was “Accelerate: Full Speed Ahead”. Read More April 10, 2024 The Importance of High-Quality Core Components In this article, we explore the inside of the new Tokheim Quantium®, Wayne Helix® and Wayne Century™ 3 fuel dispenser ranges – available in Europe, the Middle East and Africa – to highlight the importance of high-quality core components and what fuel retailers need to know before they invest in a fuel dispenser. Read More February 5, 2024 Fuel Dispenser Safety and Security As a fuel retailer or service station owner, it goes without saying that dispensers are one of the most important pieces of equipment you have on site. Not only must the dispenser be easy to use by the motorist, it must also operate safely and efficiently, as well as measure out fuel accurately without risk of tampering or fraud. Not only to protect your customers but also to protect the longevity of your fuel business. Read More January 15, 2024 2023: A Year of Fueling Innovation It’s been another year of exciting evolution in the fuel and convenience retail landscape, driven by emerging solutions and shifting consumer preferences. At Dover Fueling Solutions® (DFS), we aim to help retailers stay at the forefront of the fueling industry, and 2023 was no different. In this article, we explore some of the biggest 2023 highlights for DFS markets. Read More December 27, 2023 Three Key Considerations for your Next Fuel Dispenser Purchase Choosing the right fuel dispensers can have significant impact on a site’s success. While greater return on investment can actually be easier today, find out how you can plan for getting the most out of your fuel dispensers. Read More December 13, 2023 Are LNG Fleets Powering Your Festive Deliveries? The festive season means an increase in deliveries around the world as everyone gets ready for arguably the biggest gift-giving occasion of the year. With the amount of deliveries skyrocketing, it means the emissions of vehicles used to deliver them also see increased numbers, which resulted in last December seeing emissions double compared to normal months. Read More December 1, 2023 Alternative Fuels: How Will these Impact the Future of the Forecourt? As Europe moves towards its decarbonization targets with sales of internal combustion engine (“ICE”) cars being banned between 2030 and 2035 and alternative fuels no longer optional, station owners are pausing to reimagine the future of the forecourt. Read More November 21, 2023 The Benefits of an Effective Wetstock Management System Recently Dover Fueling Solutions® (DFS) ran a wetstock monitoring proof of concept (POC) across 10 stations for 6 months. Although tank performance across all stations was within legal tolerance, DFS uncovered many previously unseen issues. This included identification of actual losses of fuel equating to 66K litres per year! Read More Novemer 17, 2023 Fueling a Successful Private Label Strategy with DFS Anthem UX® Many successful c-store retailers have expanded to include private label fuel brands, yet there are opportunities in the forecourt and beyond fuel itself to build a successful private label strategy with multimedia screens built into the Anthem UX® platform on the Wayne Ovation® fuel dispensers. Here are a few key multimedia tactics for captivating customers, enhancing brand awareness and driving private label sales. Read More November 9, 2023 Four Things You Need to Know About the EMEA Fuel Dispenser Ranges With the new Tokheim Quantium®, Wayne Helix® and Wayne Century™ 3 fuel dispenser ranges, – available in Europe, the Middle East and Africa – every detail is taken into consideration to minimize site downtime and installation costs, making the process (and cost) of change as streamlined as possible. Read More October 17, 2023 Not All Aftermarket Parts Are Created Equal As a dispenser ages, it is more prone to the negative effects of wear and tear, inevitably needing parts to be replaced at some point to maintain peak forecourt efficiency; however, not all retailers are in a position to buy a brand-new dispenser, particularly if only one part of the dispenser needs to be replaced. Read More October 3, 2023 Consumer Experience at the Pump: The Future of Fueling In our second annual Future of Fueling report, we surveyed consumers to better understand what they’re looking for from their fueling experiences. Understanding consumer behavior and expectations is critical to the success of fuel and convenience retailing, so we set out to answer questions like, Does the quality of a consumer’s experience matter when they’re choosing a place to fuel up? What kinds of technology or services do consumers truly appreciate? The results may surprise you. Read More September 18, 2023 Future-Ready Forecourt Through Connectivity Technological advancements, changes in consumer behavior and new trends within the fuel retail industry are all reasons why today’s forecourt owners need to look beyond investing in products and solutions that only perform well on their own, and instead, create a forecourt equipped with products and solutions that work well with each other. By doing so, the forecourt becomes connected. But what exactly do we mean by connectivity? Read More September 14, 2023 When it Comes to Conventional Fuel Dispensers, what is the Cost of Change? Despite the move towards decarbonization, internal combustion engine (ICE) vehicles are still prevalent in most markets and, according to some reports, will be in use long after 2030. However, motorists continue to embrace greener transport, with many drivers considering which clean fuel is best for them, while fuel retailers are wondering which investment is best for business. With so much change, why is replacing conventional fuel dispensers so important? Read More August 25, 2023 Utilizing Customer Behavioral Trends in Shopping to Drive C-store Profits A little unconventional marketing and assistance from the newest in ordering and advertising technologies – designed with consumer behaviors in mind – can help speed up conversions and solidify a site’s success. Read More August 17, 2023 The Benefits of Electric Vehicles Approximately 477,000 electric vehicles (EVs) are currently being used in the United Kingdom (UK). With the current rise in climate change warnings and the ongoing cost-of-living crisis, it is no wonder people are choosing to jump from their traditionally fueled cars to EVs. Here, we discuss some of the benefits of using EVs, from financial to environmental. Read More July 12, 2023 Digital Transformation at Service Stations: What Does this Mean for Fuel Retailers and the Industry? While society and unforeseeable events can play a huge role in shaping and creating how businesses operate, it’s important to remember that for most fuel retailers, it’s in their ‘nature’ to innovate and look for opportunities that could keep them one step ahead of the competition. Read More July 4, 2023 Hydrogen vs CNG vs LNG vs EV. Which is the Right Future Fuel For You? As motorists continue to embrace greener transport, many drivers will be considering which clean fuel is best for them. For fleet managers and sustainability directors, many will be wondering which is best for business? We drill down into the data and review what your fuel of the future might look like. Read More May 24, 2023 Three Things You Need to Know about DX Power™ DX Power™ connects electric vehicle (EV) chargers into the forecourt systems, seamlessly – offering fuel retailers additional payment options, increased visibility into their sales and forecourt operations while providing customers with a unified consumer experience. The important question is: are you aware of what this flexible and effortless payment bridge is capable of? Read More May 3, 2023 Maximize Customer Acquisition with Multi-Media Dispenser Technology from DFS NACS found an average of only 30-40% of fuel customers make the short walk into the c-store. DFS' uniquely innovative dispenser technology can help you stay competitive in a cutthroat c-store retail landscape. Learn how you can connect with and acquire new customers using DX Promote® on Anthem UX® and AX12™ Enhanced equipped dispensers. Read More March 27, 2023 Hydrogen: A fuel of the Future? The climate change effects, pollution costs, and environmental awareness are driving towards alternative solutions to diesel and petrol vehicles in recent years, so clean energy fueling choices are gaining popularity. One possible solution is the use and integration of hydrogen, particularly for long-haul, heavy-duty vehicles and other commercial transport. Read More March 9, 2023 Leading by Listening: Kendra Keller Wins ARMA’s Executive of the Year Kendra Keller was recently named Executive of the Year by the Austin Regional Manufacturers Association. We sat down with Keller to learn more about her leadership style, the challenges 2022 posed, and what she’s most looking forward to this year. Read More Mar 9, 2023 Sustainability at Service Stations: What Can Fuel Retailers do to Contribute to Global Sustainability? Today, we’re living in a society where the focus on environmental protection and the cultivation of a more sustainable future are ever present. The fuel industry, in particular, has come under scrutiny in recent years, with people looking to business leaders to make drastic changes to their day-to-day operations in order for them to provide more accessible, eco-friendly solutions for global transportation. Read More January 24, 2023 Clean Fuels: Myth-busting Misconceptions Around Electric Vehicles Climate change is seen to be a serious problem for an enormous 93% of EU citizens. As such, it is important to know how you can reduce your carbon footprint and help the environment without compromising convenience. Here, we explore the increasing emergence of EVs and the truth you need to know behind those common misconceptions. Read More December 09, 2022 The EV Evolution: The Future of Fueling As electric vehicles (EV) charging emerges as the new norm, gas station owners should prepare for the future. In doing so, they should consider how they might expand their c-store offerings to deliver the immersive experience consumers seek. By acting now, station owners can meet consumer demand and keep up with trends shaping the fueling industry’s future. Read More November 08, 2022 Powering Progress Through Electrification As the world tries to balance the ever-growing global need for more energy alongside decarbonization to improve sustainability within the transport sector, is your fuel business ready to take on the new opportunities it brings? Read More October 12, 2022 Position Yourself at the Forefront of Fueling with Powerful Tools from Dover Fueling Solutions® DFS is embracing technology, sustainable developments and innovation to help you move beyond today’s industry limits. Follow along for our most recent offerings presented at NACS and now available to you in the North America market. Read More September 28, 2022 Consistent LNG Refueling. Unlimited Storage. The Benefits of the LIQAL BTU Boil-Off Gas Treatment UNIT (BTU) As we move forward, Liquified Natural Gas (LNG) will become one of the mainstream fuels for heavy-duty transport – even more so for the fully sustainable variant bio-LNG – within the fuel and convenience retail industry. It’s an essential part of the decarbonized energy mix, next to hydrogen and electricity, for the transport sector. So, why aren’t there more LNG stations, and why aren’t new LNG powered vehicles being registered by fleet owners? Read More September 9, 2022 What Possibilities Exist with Prizma – the New Connected Mobility and Convenience Retail Hub from Dover Fueling Solutions® We sat down with Raf Tormans, DFS Senior Manager, Product Management, to find out how Prizma can help retailers advance their business with a broader spectrum of payment options, fuel types, connections and profits. Read More August 22, 2022 Real-world Results Prove DFS Anthem UX® User is a Revenue Game Changer Does Anthem UX® platform deliver on its promise of driving incremental sales results? With over a year on the market, we can confidently say yes. Read on for real-world examples of how Anthem UX® platform paired with DX Promote® is helping convenience retailers increase revenue and secure customer loyalty. Read More Aug 8, 2022 The New EMEA Fuel Dispenser Portfolio – Featuring the Latest in Fuel Dispenser Technology from Dover Fueling Solutions® DFS recently launched a new fuel dispenser portfolio packed with our industry leading technology. We sat down with Soren Powell-Holse, DFS’ Director of Product Marketing (EMEA), to discuss these new ranges in more detail and their future within the fuel and convenience retail industry. Read More July 26, 2022 Your Network Choices are Critical. Here’s why Wondering whether you’ve done all you can to protect and future-proof your business from hackers and criminals? We conducted an in-depth interview with Annika Birkler, Senior Product Manager for Connectivity at DFS, and Courtney Hamby, Sales & Support Manager at AvaLAN (a DFS company), to understand how networking decisions impact everything from user experience to station security. Read More June 20, 2022 How the Proposed National Electric Vehicle Charging Network Impacts Forecourts Plans are rolling out on the first-ever national EV charging network, and it's an enormous opportunity for c-stores to build a strong foothold in the market while offering superior customer experiences. Read More May 17, 2022 Harness Technology’s Limitless Potential to Take Your Forecourt to the Next Level The theme of this year’s Dover Fueling Solutions® (DFS) User Conference was ‘No Limits.’ Over three action-packed days, thought leaders and attendees discussed the limitless potential of technology and how to harness it to boost profit, enhance customer experiences and drive customer loyalty. Read More Jan 31, 2022 How Dover Fueling Solutions® is Driving the Evolution of the Customer Experience Peter van Nauw, Sr Product Management Director, EMEA, shares his thoughts on how Dover Fueling Solutions® is Driving the Evolution of the Customer Experience. Read More For our insights and news within Latin America , check out the BLOG . Discover More

< Back CASE STUDY AVIA VOLT chooses DX Power™ and the ICASA end-to-end cloud solution for Netherlands station AT A GLANCE Customer Name AVIA VOLT Location Enschede, the Netherlands Challenge Bridge the gap between EV chargers and remaining AVIA forecourt system, helping to streamline the site. Solution DX Power™, in conjunction with Prizma (DFS’ connected mobility and convenience hub) and integrated ICASA end-to-end cloud solution. Results EV chargers included in transactions through the POS system and outdoor payment terminal. Improved visibility and control over all energy transactions. Clear insight on costs before and after EV charging transactions/reduced credit risk. Flexible EV payment options to customers (cash, fleet cards and payment cards). Frictionless customer journey and the freedom to charge anywhere, not requiring any subscriptions. Primary Choice Factors Total package/End-to-end solution for all energy types. Possibility to use the existing infrastructure (connecting EV chargers to POS). “The complexity and the biggest challenge of public EV charging lies in the identification and authentication of the EV driver. The partnership with Dover Fueling Solutions® and the successful integration with DX Power allows us to authorize EV charging sessions via both fleet card and bank card, not requiring any subscriptions and providing EV drivers with the freedom to charge anywhere.” Steve Vandermeeren, COO/CTO of ICASA DX Power™ makes it possible for electric vehicle (EV) chargers to be included in transactions through the point of sale (POS) system and the outdoor payment terminal. This enables customers to pay for EV charging with cash, as well as a traditional bank, local account and fleet cards without the requirement of any subscriptions, providing EV drivers with the freedom to charge anywhere. AVIA VOLT researched opportunities on how to bridge the gap between their EV chargers and its existing forecourt system. AVIA VOLT was looking for a solution that could create and provide insight into and control over all EV transactions, as well as offer multiple and flexible payment options to EV drivers. After Dover Fueling Solutions® (DFS) launched DX Power™ in April, 2023, it seemed that this powerful solution could be exactly what AVIA VOLT was looking for, hence a pilot program took place. Through this pilot program, DX Power™ successfully bridged the gap between EV chargers and the remaining AVIA VOLT forecourt system, helping to streamline the site and provide a frictionless customer journey. “The success of the initial launch of DX Power™ in Europe has exceeded our expectations,” said Raf Tormans, Senior Manager, Product Management, DFS. “DX Power™ makes it possible for EV chargers to be included in transactions through the POS system and the outdoor payment terminal. This enables customers to pay for EV charging with cash, as well as a traditional bank card, local account and fleet card.” The primary choice factor for AVIA VOLT selecting DX Power™ was it is a total package solution for all energy types. Furthermore, it allows AVIA VOLT to use their existing infrastructure – limiting the need for huge additional investment in new infrastructure and/or equipment. The results showed that in conjunction with Prizma – DFS’ connected mobility and convenience hub – and the integrated ICASA end-to-end cloud solution, DX Power™ can provide fuel retailers with improved visibility and control over all EV transactions, offer flexible payment options, enrich the customer journey and stimulate electric mobility. “DX Power™ will enrich the customer journey and stimulate electric mobility by offering all existing and new payment methods while giving fuel retailers a clear insight on costs before and after the EV charging transaction,” said Tommy van der Sluijs, Business Development Manager EV, TSG Charge. “Only an intensive and successful cooperation between DFS, ICASA, and TSG could have led to this successful result.” https://www.doverfuelingsolutions.com/site-efficiency-dx-power

Shep Digital Solutions On Demand Webinar

Made to Measure ProGauge 3D Laser Scan Automatic Tank Calibration Top of 3D laser page Revealing hidden truths The 3D Laser Scan is our most advanced tank calibration service. This solution uses state-of-the-art technology to accurately determine the exact volume of liquid in fuel tanks, producing a detailed representation of the inside of any underground tank, regardless of the presence of any flammable liquids or vapors. The 3D laser scanner is then able to automatically provide a precise strapping table, which once uploaded to the automatic tank gauge (“ATG”), provides an accurate and comprehensive reconciliation report of the fuel stock on site. Speak to an Expert View Brochure Automatic Strapping Table Creation Accurate strapping charts provide you with better fuel readings, so that you are aware of any fuel movements, including that of loss. A precise strapping table is therefore a vital tool for ensuring that you have an accurate understanding of your inventory. High-Speed Scanning The sophisticated equipment is able to perform high-speed scanning of the inside of any fuel tank, taking as little as 45 minutes to complete - much faster than conventional methods, which may take weeks or even months. The device is also easy to manage and set up, making the process even quicker. No Need to Gas the Tank The 3D Laser Scan device is safe to use, even when there is flammable gas present, making the calibration much simpler and giving peace of mind to the user that their forecourt is protected. How it works: ADVANCED CALIBRATION SERVICE Discover Probes Discover DX Wetstock® Discover Consoles Speak to an Expert Back to Top

Fast and Convenient Fuel Retail DFS Self-Checkout Kiosk Top of Self-Checkout AVAILABLE IN EMEA The Future is Here While it may seem difficult to introduce a self-checkout on the forecourt, DFS has designed a cost-effective solution that fits seamlessly with the in-store experience. The fast-paced nature of the DFS Self-Checkout Kiosk makes the retail experience quicker, giving customers the option of avoiding long queues elsewhere. Speak to an Expert View Brochure Happy Customers Self-checkout kiosks are faster than conventional staffed cashier solutions and allow customers to scan and pay for their goods in much less time. Lower Labor Costs Switching to a DFS Self-Checkout can lower the merchant’s labor costs due to the need for fewer staff. It also allows merchants to redeploy employees to other areas, improving business efficiencies. Less is More Secure, integrated payment solutions help to increase your retailing options, facilitate effortless payent, promote a safer store environment and contribute to increased margins. An Exceptional Customer Experience The DFS Self-Checkout is the ideal solution for retailers looking to modernized and optimize stores on their forecourt. With a focus on speed, convenience and simplicity, this new experience will drive repeat sales and long-term loyalty from your customers. Are you ready to take a step towards the future? Speak to an Expert Back to Top

< Back CASE STUDY bp Rusocin Selects Wayne Helix® 5000 II and Wayne Century™ 3 Fuel Dispensers for New Service Station AT A GLANCE Customer Name bp Rusocin (distributor = GIA Polska) Location Rusocin, Poland (A1 highway) Challenge The new service station will be dealing with both commercial and retail traffic – with a significant portion of the station's customers being large trucks and heavy good vehicles (HGVs) – the challenge was to ensure efficient and smooth refueling for all traffic. Solution Wayne Helix® 5000 II fuel dispensers and Wayne Century™ 3 fuel dispensers with high flow of 120 l/min. Results The ability to competently serve both commercial vehicles (trucks and HGVs) and passenger cars entering the motorway at high and very high traffic levels, at the same time, without sacrificing service quality for either. Primary Choice Factors The long-standing reputation of Dover Fueling Solutions® (DFS), the Wayne® brand and GIA Polska – the exclusive supplier of Wayne® dispensers in Poland. ​ ​ The bp service station in Rusocin, Poland was specifically built to handle high and very high traffic volumes on the A1 motorway – with the main purpose of being able to efficienlty serve both commercial trucks and HGVs, as well as retail passenger cars. As such, Wayne Helix® 5000 II fuel dispensers and Wayne Century™ 3 fuel dispensers were chosen. The Helix® 5000 II fuel dispenser was selected as an ideal solution for larger stations with significant vehicle traffic. Its long hose reach allows motorists to confidently refuel larger vehicles and trucks; while this model also provides retailers to offer a variety of fuels in one dispenser (separation of gasoline from diesel), so it can accommodate both commercial and retail consumer demands. In conjunction with its relatively small dimensions (just over 1.3 m in length), this dispenser enables retailers to maximize on footprint. All this makes Helix 5000 II perfect for facilities built next to highways, such as the new bp station in Rusocin. In turn, Century™ 3 dispensers are incredibly versatile and lend themselves to suit any application and location. Despite its small size, this model was selected by bp due to its very high flow rate, which ensures it can meet the needs of fleet customers. Additionally, in the spatial design of the service station, two Century™ 3 dispensers were placed in a separate shelter where the largest vehicles can easily fit, regardless of the traffic of passenger cars. "Helix® 5000 II and Century™ 3 fuel dispensers are the ideal solution for larger stations with high traffic volumes. The long hose reach allows the dispenser to efficiently handle larger vehicles, and when combined with the ability to refuel multiple types of fuel, it is an ideal choice for stations serving both commercial and retail traffic", said representative of GIA Poland. https://www.doverfuelingsolutions.com/fuel-dispensers https://www.doverfuelingsolutions.com/contact-us